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Marriott Marquis Houston map

Marriott Marquis Houston Map, Address, Transportation & Nearest Stations and Airport

Landmarks
Marriott Marquis Houston
0km
Kinder Lake
0.11km
Convention District
0.12km
Monument Au Fantome by Jean Dubuffet
0.13km
Listening Channel
0.18km
Convention District
0.19km
Discovery Green
0.22km
Children's Playground
0.24km
Annunciation Catholic Church
0.24km
EnwaveUSA
0.25km

Transportation to Marriott Marquis Houston

  • Airport

  • Train Stations

  • Metro Stations

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Where do I begin? Room service delivered half our order and even after calling back down twice they still couldn’t get it right so I just gave up. As an American Express Platinum member I’m guaranteed late 4pm check out which I told front desk we would need. It served no purpose as housekeeping accessed my room numerous times without warning. I called the front desk to ask if there was an issue because I was checking out late. The gentleman at the front desk told me that I needed to request my late check out when I checked in… why would I need to request something I’m guaranteed per the terms of my Amex and again I told the front desk clerk we would be checking out late when I checked it. Going forward even after this call shortly afterwards a male from housekeeping walked right into my room. My husband and children were in the living area and I was in the bedroom area getting dressed ! This is a violation and extremely concerning. What if I was in the shower, a state of undress or a sleep and this man without warning has entered my room. We packed up our things and immediately went to the front desk. The manager apologized and moved our checkout to 9pm but once we were in the car I told my husband I just didn’t feel safe returning and we elected not to return. This is a serious issue and I don’t think I’ll return to this Four Seasons location.
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5 star

4.3/5Excellent102 Reviews
Downtown Houston Houston|1.26km from city center
The pool area was family friendly and the reservations prevented over crowding. The rooms were spotless and all the restaurants were great. Location is central to everything downtown. Highly recommend.
FromNZD 610
4.7/5Outstanding102 Reviews
The Galleria Houston|8.5km from city center
Just finished a very quick 24 hour stay at Post Oak Hotel. We stayed here for the Bears vs. Texans game. The location was very convenient to the stadium. Everything about this hotel is high-end and exudes class. While we barely scratched the surface of all the things available here, we really enjoyed our stay. We did have a chance to eat the Craft FnB. Besides the tap being down, everything here was great. The wings were unreal. The hotel lobby resembles what you expect while visiting Las Vegas but in a good way. Like a small private Vegas hotel feel. The rooms were very nice, with the bathrooms being extraordinarily nice. We also had breakfast in our room which was beautiful and delicious. Great hotel!
FromNZD 812
4.4/5Excellent104 Reviews
Downtown Houston Houston|0.55km from city center
I'm currently on my last night of a five night stay. I was so looking forward to staying here as the reviews are generally quite favorable and I usually like the JW Marriott brand properties. Unfortunately, my own experience during this stay was not very good. The hotel seems quite busy (long waits for the elevator some days) so they do seem to be getting traffic through the property. My suite was nice...not extraordinary...but comfortable. As far as staff go, most are quite helpful and friendly which is good. Now the problems. I saw very little to discern this property from a standard Sheraton or Marriott. Nothing about it felt like ”luxury”. It didn't have those extra touches one would expect from a JW. The bar soap in the bathroom is so tiny that only a sliver is left after two showers. It was the size soap you would expect to get at a Motel 6. The Griffin Lounge was a big disappointment. I went the first morning for breakfast and it seemed like a standard Sheraton lounge breakfast offering. Nothing refined or special about it at all. Both the presentation and the quality of the food offerings were severely under par. I never returned after that even though I was entitled to get it free every day as an Ambassador Elite member. I ate breakfast outside of the hotel for the remainder of my stay. Also, after the lousy breakfast on day 1 , I never attended the evening reception so I cannot comment on what that is like. The most glaring problem at this property is that when you call down with a service request, usually no-one answers the phone. You want to have your car brought around? No-one responds. You want to arrange for housekeeping to clean your room? No-one responds. You want laundry picked up? No-one responds. You want to know why your laundry was not delivered as promised? No-one responds. All the above things happened to me. Out of a total of 18-20 calls down with service requests, the phone was actually answered only twice. That is a shockingly poor service fulfillment failure rate. Imagine, when you want to use your car, there is literally no way to get that process started from your room...because no-one answers the phone calls. I am stunned by what a failed process they have for handling calls from the guest rooms. I actually complained to the front desk about this. The guy says the phones are answered by staff behind the scenes. However it is that they manage it, I can tell them their process doesn't work. I get to Houston fairly frequently but I doubt I would return to the JW Marriott Downtown. The combination of the sub-par Griffin lounge coupled with staff inability to answer phone calls, deems this a no-go property for me. Interestingly, this is my second JW stay for me since the pandemic started. Both were big disappointments. Perhaps the JW brand is cutting back on quality and services generally...effectively moving JW properties closer to Sheraton/Marriott standards. Overall,
FromNZD 358
4.4/5Excellent106 Reviews
Downtown Houston Houston|1.29km from city center
The location is probably the best part. It is connected to the convention center and there is also so many restaurants and food trucks so close by and there are some connected to it as well. It’s very clean and I would definitely stay here again.
FromNZD 387
4.4/5Excellent40 Reviews
Downtown Houston Houston|0.97km from city center
Where do I begin? Room service delivered half our order and even after calling back down twice they still couldn’t get it right so I just gave up. As an American Express Platinum member I’m guaranteed late 4pm check out which I told front desk we would need. It served no purpose as housekeeping accessed my room numerous times without warning. I called the front desk to ask if there was an issue because I was checking out late. The gentleman at the front desk told me that I needed to request my late check out when I checked in… why would I need to request something I’m guaranteed per the terms of my Amex and again I told the front desk clerk we would be checking out late when I checked it. Going forward even after this call shortly afterwards a male from housekeeping walked right into my room. My husband and children were in the living area and I was in the bedroom area getting dressed ! This is a violation and extremely concerning. What if I was in the shower, a state of undress or a sleep and this man without warning has entered my room. We packed up our things and immediately went to the front desk. The manager apologized and moved our checkout to 9pm but once we were in the car I told my husband I just didn’t feel safe returning and we elected not to return. This is a serious issue and I don’t think I’ll return to this Four Seasons location.
FromNZD 1,125

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Business travel

4.5/5Excellent111 Reviews
Downtown Houston Houston|0.4km from city center
Hotel location in the city center, not much to eat on weekends. And there's nothing to visit downtown Houston. There is no good green space. Fortunately, it's still close to the museum area.
FromNZD 371
4.2/5Very Good40 Reviews
The Galleria Houston|9.89km from city center
Decent hotel but was a bit old, but considerably clean compared to other stays that I have been to. The service was great and breakfast was decent too. Should try the pool and fitness room as well!
FromNZD 260
4.1/5Very Good120 Reviews
Downtown Houston Houston|0.66km from city center
We chose this hotel for its central location to all the spots we planned on visiting. And it did not disappoint. The room was very clean. The front desk was courteous and had answers to all our questions. Would recommend the bistro to everyone. Get eats, Great pre game atmosphere. Will recommend to others.
FromNZD 196
4.1/5Very Good134 Reviews
Westchase Houston|17.3km from city center
Ok, where do I begin. When I walked in around 5:30pm on 10/9/23, I was greeted by the front desk staff, the young gentleman was very nice and friendly. I went to my room initially because the app said my electronic key was ready to use. Went to the 12th floor and nope, trek back down to the lobby and had to get a regular key. Frustrating to lug my stuff back downstairs. My room was really nice, size wise and they do clean it as well as possible but as all the reviews say, extremely outdated, needs everything replaced. What was really frustrating was the temperature of the water in the shower. Early in the morning, you turn on the water, you have to get in because you're on a time crunch. You stand there, sticking one arm at a time in the water and you're dying because it's so damn cold. By the time you get through most of your body, it finally warms up just in time to wash your hair. On my last morning there, I had a 7:20am flight so I was in that terrible cold shower earlier than I'd like to think about. Yes, I would run the water ahead of time as much as possible but come on! The hotel has potential, but they need to put some serious money into it. The hallway on the way to the elevators has some type of scented thing plugged in, I had to gag as I passed it everyday and wondered what needed to be covered up, scent wise. I've stayed at the Aria in Las Vegas, amazing smell when you walk in, they aren't trying to cover anything up, it's just a wonderful, stays with you and even provides a memory to reflect back on type of smell. Anyway, I was attending a conference. The room itself was fine, no issues there, however, each time we took a break to use the restroom down the hall by the restaurant, it was an adventure. We all laughed because you never knew which sink would leak out water and which would provide the soap. You also, typically had to use a roll of paper towel that sat on the counter that you had to rip off a piece to dry your hand. It was crazy. I would stay again if I absolutely had to, the convenience of attending my meeting and going up to my room during a lunch break was really nice. Sorry, I hate to give a negative review but maybe someone will listen and sink some money into this potential of a hotel. Nice employees though!
FromNZD 197
4.3/5Excellent133 Reviews
Houston|6.47km from city center
A Stage IV cancer diagnosis makes your world stop: so many unknowns, so many decisions, so much uncertainty. When seeking treatment at MD Anderson, I selected to stay at the Hilton Medical Center. As a Gold Status member, certain privileges like room upgrades and food credits are afforded to the customer. I have been staying at this hotel on each trip to MD Anderson Cancer Center since October of 2022. Most times, my stay had to be modified, either extended or shortened. This is quite common, and, as the hotel staff acknowledged, something they work with on a daily basis. When undergoing treatments, flexibility is key. I have never had an issue modifying my stay. Sadly, this was not the case on my most recent trip in February 2023. I was booked for a two night stay, but had to go home a day early because I was literally too sick to undergo chemotherapy. When I checked out about 10AM, a manager (Karla) informed me she had chosen to enforce the one night penalty policy. This had NEVER been done before, and when I expressed my concern, she told me several different versions of untruths. She said the ”policy had changed” and also that she ”tried to remove the charge and the computer would not allow her to do so.” When I called the Hilton Honors Customer Service, I spoke with Carl who explained that the policy states that the hotel ”may” charge fees. It is at the discretion of the hotel employee. Carl called the hotel and spoke with Courtney, who said I would not be charged for the additional night. But, Karla would have none of it. I was going to have to pay. On a follow up call with Karla on Tuesday, she refused to grant me the courtesy of waiving the cancellation penalty. She did acknowledge that the courtesy of waiving penalties had been granted in the past, but she was choosing to penalize a loyal Gold Status cancer patient who was so sick she had to return home immediately. I am extremely disappointed in how this situation was handled.
FromNZD 196

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3.9/5106 Reviews
The Galleria Houston|8.82km from city center
I really like this hotel, the breakfast is very rich, the service is very warm, the front too, and the Chinese service, too intimate, the room is big enough, clean enough! I have cleanliness, saying no pressure!
FromNZD 274
4.1/5Very Good20 Reviews
Houston|29.7km from city center
The Homewood Suites by Hilton Houston-Northwest/CY-Fair provides a great place for travelers to relax after a busy day. Visitors to Houston will find that the Homewood Suites by Hilton Houston-Northwest/CY-Fair is a fantastic accommodation choice. From the hotel, George Bush Intercontinental Airport is approximately 45km away. Traveling to and from the airport is easy with George Bush Intercontinental Airport located approximately 45km away. This hotel is located near many of Houston's attractions including Grind House Fitness, Urban Air Trampoline and Adventure Park and Park. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Houston hotel offers parking on site.
SOLD OUT
4.1/5Very Good110 Reviews
Houston|9.55km from city center
Upon check in, we went to our room only to find out the key card/lock would not work. The concierge was very helpful and said he'd send the engineer up to assist. We waited about 10 minutes, but I understand the engineer was very busy assisting with other patrons' key card/lock issues. So we had to leave the hotel for dinner and come back. The concierge said he would have the engineer test the card/lock to ensure we would be able to get into our room later that evening. Upon our return to the hotel room, we still could not get in. We contacted the night concierge,and she called the engineer. We waited another 15 minutes for him to show up. At that point, he troubleshot the issue and could not get into the room. He said he would need other tools to get us in. So we waited another 10 minutes in the hot and muggy hallway for him to come back with crowbars. He was finally able to get us in; this was after about 30 minutes total of waiting in the hot hallway. Now I do not blame the engineer or concierges; they were just doing their jobs to the best of their abilities. But a very nice hotel like yours should have a better fail safe system in place than crowbars. Kind of scary that someone could pry open a room with a small crowbar or two.
FromNZD 148
4.2/5Very Good98 Reviews
Downtown Houston Houston|0.68km from city center
I recently stayed at Hotel Laura and had a fantastic experience. The staff was incredibly welcoming and attentive especially valet HALIM . NADIR and KHIRREDINE making me feel right at home. The room was spacious, clean, and well-equipped, with a lovely view of the surrounding area. The location is perfect for exploring nearby attractions, and the breakfast buffet offered a great variety of delicious options. I would highly recommend Hotel Laura to anyone visiting the area
FromNZD 394
3.8/5105 Reviews
Houston|19.79km from city center
Hotel is updated and looks very nice. Rooms are clean and spacious. Staff is great and very accommodating. They provide airport shuttle and full hot breakfast. I enjoyed being close to the airport and not too far from the city also.
FromNZD 124

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