We stayed at the Eden Andalou Resort for four nights before heading to the Sahara for a family holiday this summer. The resort was beautiful and welcoming, with numerous pools, including its own Aquapark. My daughters, husband, and I thoroughly enjoyed our stay. One of the highlights for us was the sweet children’s drop-off nursery, available from 10-12 and 3-5. The staff there were incredibly friendly and welcoming, and my 4-year-old daughter loved spending time with them. She especially remembered Melak, if I recall her name correctly, who was so attentive and nurturing. I felt really comfortable leaving her there, knowing she was in good hands. The resort also offered a wide variety of cultural food options and convenient grab-and-go spots for snacks throughout the day. The staff were lovely, especially Ousman in the main restaurant, who took a genuine interest in each family and couple dining there. He was incredibly sweet, always making sure our children were comfortable and often bringing them drinks or yogurts without us even asking. I particularly loved the Aqua Zumba and Aqua Aerobics sessions—they were so much fun, and I couldn't stop laughing and smiling. The atmosphere was relaxed and comfortable, and everyone seemed to be having a great time. The daily room service was excellent; our room was always in great condition, with fresh water, towels, and even the girls' bow clips neatly arranged on the dresser. We would definitely recommend staying at Eden Andalou Resort!
Food poisoning or sickness from the dirty water in the aqua park!!! I stayed at the hotel for 1 week and this is an honest review which I also gave to the hotel manager. We stayed here as a family of 5 for 6 nights! The hotel is definitely not a 5 star I would put it a 3 star! The rooms are cleanish! The windows are dirty and the bathrooms aren’t the cleanest I’ve stayed at. My 3 year old and 8 year old both had food poisoning or a bug for 2 days! I realised a number of children had been sick so I spoke to the hotel manager who was defensive at first. I explained to him that on the basis a number of children were sick, clearly it’s either the food which he denied but accepted I maybe the pool water. I felt the pools were not clean and contained very little chlorine, which he accepted maybe an issue, especially in the Aqua park Once we had our conversation about this he was very polite and allowed me to check out late the next day which I appreciated. All the staff were good, they will go the extra mile if you tip them 20 dirams every so often. The pools are good but the life guards don’t really sit on the high chair to see if there we any dangers etc. The food I felt lacked in variety it was very repetitive. Overalll I wouldn’t recommend this hotel, it’s not worth getting sick!