Grand Opera Hotel Map, Address, Transportation & Nearest Stations and Airport

It was better than I thought Actually, I live in BGC, but I went on a staycation. It was adjacent to the greenbelt and the room condition was good. I plan to use it again next time There are two breakfast options, so they are delicious and there are Korean staff at Inception, so it was convenient.

Great location with many restaurants within walking distance. Impeccable service. Will stay again.

Stayed one night after visiting Boracay. I emailed them in advance and asked them to pick me up at the airport. It was room of coral wing of bottom category that stayed, but area and comfort are enough, too. There were 2 toilets. When I checked in, I was asked if I wanted a room on the sea side or the fountain side, so I chose the fountain side. After 6:00 p.m., we could see the fountain show that was held every hour from the living room and bathroom of the room. I can't hear the sound that much. The good points of the room are the large space for luggage, where you can go directly from the entrance, where there is a dresser with bright lights, where there is a non-slip at the bottom of the wide bathtub, where there is a bench in the shower room, And so on. The amenity has a good scent and the air volume of the dryer is sufficient. The touch of the bathrobe was also good. I had an early flight the next morning, so I asked the concierge to arrange a grab for me. . It was a reliable service.

Front office is amazing and attentive. Grand Hyatt and the Peak is an experience in itself. Every room has a bath tub and the hallway, lift smell really good. Not also as crowded as the likes of Savoy/ Belmont. Bar bites in The Peak is also yummy, highly recommended is their Negroni.

Ambiance and cool room. Very friendly staff. Thank you so much for fast check-in and check-out. Looking forward to stay again. Clean and hygiene bathroom and towels. Complimentary bottled waters and coffee, teas and sugars with creamer are all set. Working appliances including thermos and hair blower. I love the toiletries, complete set, good fragrance. what most I like is the beds and bathroom, very spacious and clean. Kudos

Had been a while since my last check in at this hotel and it was not as I remembered anymore. Could tbe the toll it took over the years, it now looks older. Nevertheless the service was still great and the breakfast buffet still also worth checking out. A lot of choices and the food was great.

Such a great Hotel for staycation! Excellent service tho we have multiple request and order but this lady named ‘Ly’ of In room dining serves us with quicky and excellent service. Tradition to go here in manila for staycation whenever there are breaks and this is our first time here in okura. Everthing was nice. Me and my sisters would surely choose okura again next time. Great service plus friendly staff. Also thanks to the perfect ambiance.

The ‘Unfairmont’ should be a 4 star hotel: - the worst restaurant buffet I’ve ever had … the chicken korma for example was just chicken in mayonnaise sauce and the rest was dry mean or no meat such as butter chicken curry with zero chicken in it (inattentive staff so remained like this through our dining) . The restaurant area is small so very noisy with chairs back to back so had to say ‘excuse me’ to diners behind me before moving my chat back to get out. ‘Fresh’ juices are from concentrate too. - No seats in the smoking area and signs up with diseases on. Not a place to savour a cigar. - Gym and rooms are than ordinary - Tv in the room too small to watch from the bed - Intolerable banging etc made it impossible to sleep.

We always love to stay at Ascott BGC. The staff are very accommodating and the rooms are clean and well kept. There was one time when my kids left their toys upon checkout and when we came back it was completely stored and kept and our kids had it back.

This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels