Luana Kai Resort Map, Address, Transportation & Nearest Stations and Airport

I cannot recommend booking with Ho'olei enough. We had four adults (two married couples) and one infant and the experience was fantastic. First off, the Ho'olei team was extremely communicative weeks before our trip even started. We had texts and emails with the concierge regularly As a parent of an infant, the included high chair, crib, and baby proofing of the unit was extremely helpful. It was all set up when we arrived. Additionally, as we had a full kitchen and grill, they have a grocery service that will pick up groceries before you get there. We arrived at 2AM our time (8PM Hawaii time) and all of our groceries were put away in the fridge and on the counter ready for us to use. It was a very nice thing after 14+ hours of travel. Check in was very smooth with clear instructions of how to use the property. We had a Deluxe Ocean View which meant we were in the last row. The views of the ocean were incredible with multiple whale sightings per day. The only downfall of this is that the walk down to the pool or the hotel was a little longer. However, if you do want to go to the hotel, free valet was included in our stay which was a huge bonus. Additionally, when you don't want to drive, there is a daily shuttle service you just text to get picked up that runs until 8PM (however the valets take over after 8PM) Our concierge helped us book 99% of our activities. We also had a reservation as Mama's fish house, which you have to book months in advance. At the last minute we had another guest wanting to join us for dinner and the concierge was able to contact the restaurant and add the additional guest. This was a fantastic trip and if you have any questions I am more than happy to answer it!!

Absolutely spectacular!! My wife and three young boys just concluded a 10 night stay in a 2BR suite at the Montage Kapalua Bay. Expectations were exceeded with a true 5 star experience. Staff were exceptional, professional, kind and willing to go out of their way to make the stay special. Leif, one of the Montage professionals at the pool, was extraordinarily attentive and was always looking out for the interests of our kids (checking in, finding beach/pool toys, etc.). Similarly, the staff at both restaurants and the pool couldn’t have been more professional and kind. The pool was immaculate, and the beach was a few short steps away (which our 2 year old could easily handle). The suite has every amenity one could expect in a 5 star resort, with stellar housekeeping. Will positively return so long as the price point (which is already high) doesn’t dramatically change.

Stayed here for our 20th anniversary. The service is excellent. The room is great and has everything you need. Great view from room, very comfortable bed, fridge/freezer packed with soft drinks but plenty of room for more stuff, Wolf microwave, snacks, Toto toilet, Charmin toilet tissue, nice shower, huge tub, and large couch. Food and drinks at the bar are delicious. Beach valet service was great, and nice that we were ble to get a ride to a restaurant for dinner. Cons: Need more food options after pool bar closes. Open-air gym gets very hot and humid after sunrise, and forget about trying to use hotel wi-if in the gym - it doesn’t work there. Overall, a great stay, and we would return.

The room design facilities are very similar to the domestic Samsung to four-star restaurant. The taste of the restaurant is also good. There is no entertainment. The standard white resort hotel is flipping around the swimming pool. From the morning to the evening, the pool will be used every once in a while. There is a service brother to send free ice cream. The standard check-in time for this hotel is 4:00 pm. Later, after learning about the local land price with the agent, I probably understand why the hotel is so expensive.

It’s been 20+ years since I’ve been back at this property. The renovations are fantastic! The entire staff from beginning to end have been so courteous and professional. Chris at the front desk was so welcoming! We were kindly upgraded to an ocean suite (234) in the Haleakala tower (Platinum). I actually preferred being on the same floor as the lobby, it was so convenient. We did have a few issues with the toilet snd also a ceiling leak. It was partially fixed and front desk waived our daily $50 resort fees as a courtesy. That was very generous of them, we didn’t even ask. Mid stay, I decided to get a copy of our folio to keep track. I noticed our parking ($38 self) wasn’t on there so I made front desk aware of the mistake. They said they would keep it off as another courtesy. Wow! Such great customer service! We enjoyed all the pools, especially the adult only infinity pool. One time they even passed out vanilla mochis! My family had such a wonderful 5 night stay. Also, the rollaway was actually a twin sized mattress! Very comfy than the usual foldable springy cots. Oh yeah, don’t forget to get your daily free chocolates at the front desk!