Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive Map, Address, Transportation & Nearest Stations and Airport

The hotel was very clean, but the staff should have more attention and respect for the guests and not to deal with them badly since arrival, because by checking the staff I was doubting my reservation and the package I bought online by trip.com He waited for several hours, embarrassing me with the other guests who were doing checking, leaving me standing for a long time and in the end he told me that he was going to check me out. But he did sign me a guarantee until they could contact Trip to confirm, too The food has gone down a lot of quality, not even a restaurant open 24 hours, I asked for a dinner service for the room at 12am and it never arrived, they should improve its quality since it is a 5 star hotel.

My husband booked this stay through Costco travel for our 3rd anniversary. It was nothing short of amazing. The weather was perfect for our entire stay. When we arrived at the hotel we were greeted with all smiles from the concierge and front desk clerk. There were 2 glasses of sparkling wine awaiting us as we completed the check in process . Our room wasn't quite ready, so the concierge showed us the property and took us to the lunch buffet. The food was 6/10 for the lunch buffet, but the service was 10/10. There was a young man grilling steaks to order. I wish I remembered his name. He was extremely pleasant in spite of the heat of the grill and guests shouting their orders at him. After lunch, we were able to check into our room. It was beautiful, comfy and clean and a bottle of sparkling wine was awaiting us. Then we met the best person of our stay, our butler STALING. He was always available and sought us out every single day to make sure that we were happy and comfortable. The smallest of requests were filled in a timely manner with a smile the entire time. Staling made sure all of our dinner reservations were set for our time there. I slept through the first night's dinner reservations at the surf and turf restaurant. My husband had tartare and ribeye and gave this restaurant a 7/10 as he was expecting more ”surf”. The following morning, we checked out the breakfast buffet. I'm not big on breakfast, so it was nothing to write home about for me. They had the normal omelette station and quite an assortment of eggs, breads, meat, potatoes, fruit, etc. Once again, the service was 10/10. For lunch, we opted for the pool side grill. The kebabs, burgers and spring rolls were delicious. The only negative was the guy working the grill was not very pleasant. I think it is just because of the language barrier and the heat of the grill. That evening, we had the Italian restaurant for dinner. It was quite delicious and had been our best meal at that point of the stay. My main course was shrimp risotto. My husband's main course was bread beef osumboco (sp?). During the day, there are many activities going on. Some activities included yoga, water cycling, dance lessons, bingo, etc. The hubs and I opted to be beach bums our entire stay. Surprisingly, the sea**** was kept at bay and we enjoyed playing in the mild waves and sleeping in the beach breeze. The beach servers were great about keeping us hydrated with water and libations. My favorite drink at the resort was the mojito. In the evening we had fun enjoying the live dancers in the theater and the singer in the lobby. My husband is not a dancer, so I enjoyed dancing with different members of the entertainment team. On our anniversary, we had the most beautiful display awaiting us after a day at the beach. Because we did not have time for dinner reservations or dinner on the beach (due to transportation for Coco Bongo which I highly recommend), Staling suggested that we order room service. It was a

It has been a pleasant stay. The customer service provided by the hotel has been satisfactory in general. The all-inclusive offer could be improved from my point of view. And for that price it could have included the transfer. Improvable facilities, especially the gym, which is not suitable for this hotel, is very small and inaccessible, it seems like a maze to enter. And the spa is also very poor and not even included in the offer of the all-inclusive package with a superior room. When in Spain 90% is included both services, transfer and spa. Great hotel, great chain, but my face of satisfaction for some other things remains indifferent for that reason... The variety in the food buffet was not too much either... it is compensated by the customer service and the environment of virgin beaches. Then a detail is the overweight in terms of street vendors outside and inside the enclosure...even with the massages...

I love the idea of a suite, and this hotel has the best suites with real doors to close off the bedroom so one person can sleep while the other watches TV. There is s mini kitchenette with a small fridge, a sink, and a microwave and coffee maker that makes hot water, too. There was a nice walk in shower in a big bathroom. Housekeeping is hit or miss as it is in all hotels around the country. You have to ask! Breakfast was a treat at the omelet station on the first floor. Now, we'll be looking for Embassy suites whenever we travel.

Will come back again some day! Loved it!