Courtesy not excellent
Luggage took 1 hour to arrive after requesting for it n that resulted we missed our Zohor prayers!!!
Food quality at curate deteriiorated ( breakfast)
Chinese restaurant service and food good
Booked for second night stay tro hotel - told full not able to book
Book tro Agoda for same room but was downgraded by hotel as same room am staying someone wanted 5 rooms in a row!!!. At least should have upgraded then to downgrade to accomodate. For 6 star hotel this not acceptable
- Abdul Rahman
All was super greats (check-in & out, front desk, room, toiletries, ammenities - parking, lift, pools, wifi, coffee-makers, toiletries, toilet, bed, pillows) except for the view that facing a construction site & breakfast buffet which was so-so; a lot of varieties but taste was quite bland especially sambal-based dishes.
- megatshamsul nizam