Lagoon Apartments Map, Address, Transportation & Nearest Stations and Airport

Arriving for long-awaited dinner in a rainy September 2021 night. We seeked for that super romantic George & Amal (they married here) Venetian experience. Entering the building, a friendly staff took off our umbrellas and kindly explained us the way to the restaurant. No effort to accompany us to the table. No nice small talk. Arrived at the spectacular dining hall we were lost again. Nobody welcomed us. No specific table was reserved. Well, we had two options. But wouldn’t it be nicer to have a suggestion made by the venue? The quality of the food was high, it tasted delicious. The wine very good. No gourmet firework though - which we didn’t expected taking the relative moderate prices into account. The waiter was friendly as well. Casual. Started a conversation about his doubts about the applicable Corona rules. It was truly meant positive and as a conversation starter, but it wasn’t. My underlying point is: I couldn’t feel almost none heartful and true spirit of hospitality (man, I’m in Italy. The heart of warmths) No flowers. No uplifting jokes. No connection to staff or the heritage of that very unique Palazzo (when we left the venue, we were lost again for minutes in the lobby until the friendly staff from the beginning handed over the umbrella. Her colleague at the reception was on the phone. We seemed to be an extra effort for him). Compared to other European luxurious hotels (Bayerischer Hof Munich, George V Paris) this was a very disappointing experience. When we left, I gave directly feedback. She received it very professionally. Again, I missed something real and human in it. Best experience were the very charming men at the very beginning of our arrival. Helping us to find the entrance. They were fun and seemed to be themselves. Unfortunately, they were the only ones so that I will never come back.

Gorgeous hotel. Wonderfully attentive team. Delicious food. We loved our stay here and would def recommend to anyone who appreciates attention to detail. Within walking distance of everything. Especially loved eating breakfast on the canal every morning!

The hotel location is very good, close to St. Mark's Square, the environment is great, the service staff is very nice, there is the Gondola Pier at the door, it is very convenient to go!

We booked a Jr Suite with Garden view and balcony. It was expensive as was for Redentore. We were given a Jr Suite with a view of tile roof a few feet from our window,. Totally unsympathetic management and offers of a free sap appointment were turned down- just wanted the room paid for. The more the General Manager tried to rationalize and explain, the worse it got as he said some very foolish things. We were looking forward to a wonderful five days and it was a disaster as every time came into the room were reminded of how were ripped off given the cost of the room.

It‘s an extraordinary stay with a nice view to Venice. It‘s definitely a luxurious place with beautiful interior and clean rooms. The service and food were great. The hotel is at the Grand Canal and has a private dock to get into and out of the city easily.

For the first time staying at this hotel, the facilities are relatively simple, but the environment, service and hygiene are very good. Especially when I left the Apple X mobile phone at the hotel when I left the store, I remembered asking my daughter to contact the hotel before I boarded the plane. When I was transferring, the hotel told the mobile phone to find it. The key is that the photos I take on the trip are all on my phone, otherwise it will be a pity. Thank you for your honest service, if you will stay at this hotel next time.

This was a really lovely hotel. Rooms were extremely comfortable the staff attentive always happy smiling and ready to help. Breakfast was all you could wish for catering for everyone. It has a beautiful terrace right on the grand canal opposite the old customs house with a wonderful view over the water to Giudecca and St Giorgios. We would definatel stay here again, could not actually find fault with it. One tiny detail I would just check the bill when you leave as it appeared we had taken several items from the mini bar when we had not. The lovely receptionist immediately removed said items from our bill so no harm done a little blip obviously but I might not have noticed had my daughter who was looking over my shoulder had not mentioned it to me.

What a lovely hotel it is situated on the Grand Canal close to the Rialto Bridge and is perfect for relaxing or sightseeing (what a view from the rooftop terrace!]. Our room was very comfortable and the hotel was spotlessly clean, the staff were lovely they were courteous and helpful even advising on local restaurants and when we realised that we had left something in our room after leaving it was promptly forwarded to our home. It was our 1st visit to Venice and it didn’t disappoint in history or looks it is a beautiful place so awe inspiring, we had a great time made perfect by the hotel which we hope to visit again.

We spent 3 wonderful nights at Violino D'oro, an ancient Venetian Palace just renovated with all the modern comforts. The hotel is located right in the city centre, in the heart of the shopping area with beautiful boutiques, Our elegant suite had comfy bed and a huge bathroom. On arrival we were greeted by broad smiles and the hotel staff was very polite and helpful. We highly recommend this hotel and hope to be able to return soon!