I was recently at a training course in Wichita for around 21 days, which required an extended-stay location. The reviews for the Residence Inn by Marriott looked good, so we booked it. The room and bathroom were clean, the bed comfortable, plenty of pillows the fireplace always on in the lobby, and the cookies warm nearly every evening! But what makes this place is the TEAM!!! The front counter team was courteous above and beyond, Richard took personal pride in having an awesome breakfast ready every morning (fresh fruits, eggs, bacon, waffles, periodically croissant sandwiches and other specialty items. I travel a lot and in many places, the staff are just that, staff who are just ”showing up” for work. Not here, it seemed that they took a special interest in how we were doing and wanted to make our stay special. Rebekah was always looking out for us, ensuring that we had a room when our stay was unexpectedly extended. We will be returning to Wichita periodically for recurrent training and there is no doubt as to where we will be booking - Residence Inn by Marriott - Wichita East! Thanks for making your guests feel so cared for!
- Guest User
Good hotel. Clean, competent friendly staff, well-laid out room, everything worked. Had a minor issue (soap container in shower fell down). Staff fixed it right away even though I noted I did not use it so it did not matter to me. Rooms were well enough insulated I heard nothing from other guests. Breakfast was good and varied. Typical fare, but tasty. Had enough space. I had a 1 bedroom. Plenty of space for one person. My sister had a two-bedroom with her daughter and granddaughters. There was enough room for all of us to congregate in her common space.
- Guest User