Jelenia Góra, Apartament Map, Address, Transportation & Nearest Stations and Airport

We've been coming to the area for years and decided to check out this hotel which only opened last year. In short, it's amazing! Located directly above the small town of Szklarska Poreba it's a bit out of the way for most tourists but that's fine with us. The staff is extremely friendly and always helpful. The spa area is spacious and you can find bathrobes and slippes in your room. We choose the half board and the breakfast and dinner buffets were very tasty and no wishes were left open. We had a mountain view superior suite with 2 bathrooms and a very large balcony - amazing views and an amazing room. Two minor complaints are that the balcony does not have any railings between the rooms and everybody can walk up right to your windows and look into your rooms. Also, there is not enough parking space, you should definitely book that in advance. We loved our time there and will definitely be back. Radisson members get free water bottles in their rooms, so it might be a good idea to join.

The hotel itself is nice, modern (which is not always the best, a great-looking chair which you can not stand up from is useless), and has a a spectatular view over the mountains and the lake. Everybody was friendly, the premises were clean, but.. There is seriously not enough staff! Two bartenders can hardly serve the whole terrace at night, when it is full of people. Waiting 30 minutes for a drink is not acceptable in a 4* hotel. Even the restaurant was slow during lunches and did not have a single vegetarian dish (one was on the menu, but they didn't have it). The food we got in the end was good, so were breakfasts, dinners were the same every day (as a vegetarian I could have a salad or spaghetti 3 days in a row). The pools are too small for such a big hotel and were overcrowded all the time, only one whirlpool was working, so people were waiting. I think it is better to visit in the autumn or winter, when the weather is not as hot, there is nowhere to cool down a little, the water in the pools is heated too. I would recommend this place to people who do not expect too much, if you sometimes stay in a 4* hotel, you might be slightly disappointed. However, the surroundings is great for trips, there is a castle nearby, St. Anna's chapel, Upside down house and much more to enjoy.