Jayamahal Palace Hotel Map, Address, Transportation & Nearest Stations and Airport

The food was very good, the hotel environment was great, and the service was great, the most important thing was that there was a little fried meat inside!

First-class five-star hotel, the facilities are very new and the rooms are large. Opposite is a golf course and the surrounding environment is good. The staff is enthusiastic. When you check in, you will be able to add 150 RMB to upgrade the room and send breakfast. In fact, the price is average.

We enjoyed our short stay here. They picked us from the airport and the driver brought us to an ATM on request. The hotel itself was beautiful, and clean and quiet. We enjoyed a nice sleep and then the breakfast was amazing!! Definitely get the dhosa, which is famous in this part of India. On checkout they offered us coffee to go, which was really good and appreciated.

I and my partner stayed at this venue during the new year's eve and overall, we would rate the experience as ”not up to the mark”. We do believe that the holiday events somewhere affected the service but considering the brand and 5 star tag, the basics should never be compromised. I've added the 'to be improved' and the 'good' points from our stay - TO BE IMPROVED - On 31st Dec, during our morning buffet we wanted to take few items to the room and to our surprise we were told that take aways will be chargeable. This was brand new information which till date no other property has mentioned. Later they did allow us after talking to the manager. This was the 1st instance. 2nd instance was when wanted cutlery in our room for food. They repeated the same thing saying since its 31st, it will levy extra charges. My only pain point is it was not informed prior during check-in or any other time. These are the basics we expect from a 5 star and we chose Courtyard over other chain only because of our previous experiences. - May be I am basing this on other stays, but a smart TV is what we expected in the room of a 5 star hotel, or a medium to connect/share our content. Me and my partner are indoor people, we wanted to play our content on a big screen but could not. GOOD - We were checked in by Arin Datta who was our dedicated guest ambassador. He was kind enough to provide us an upgrade which immediately added brownie points to the service. - In the evening, Arin sent few delights to make us feel more welcomed and valued. - After the service hiccup on 31st, we did inform Arin and he was committed to make up for the incident. We were offered lounge access and a complimentary dinner but we had other commitments so could not avail that. - Next day, the hotel manager Ayan, executive chef - Rajeev and the F&B manager - Yogesh spoke to us and explained the situation assuring a better experience next time. This really shows their dedication and conviction to ensure the best. Rooms The room was spacious enough for 2 people. There was a workstation which adds value for corporate travelers. The washroom felt cramped when both of us were using the sink. The disappointment was the TV which was not smart and neither had any medium to connect/share our content. Food and drinks We availed the morning buffet on all 4 days of our stay and 1 Sunday brunch. The morning spread was good but few things about the buffet can be improved. - The cut fruit spread can be increased. We did not find apples placed on any day but yes, they provided after asked. - Buttermilk/Tender Coconut water can be added to the beverage section. - The instructions for Omelet were not followed properly even after multiple reiterations. 3/4 days we asked for cheddar cheese overload egg-white Omelet but could not get what we wanted. 1st day undercooked, no cheese. 2nd day well cooked, no cheese. 3rd day well cooked, overloaded processed cheese. - The bakery section is constant everyday, no variations.

Stayed at Leela Palace twice, this time is a club room, the price is not cheap, in early 2000. No time to enjoy the afternoon tea and drink at the Lounge Bar. Leela is still so beautiful, every detail is like living in the palace. This time I suddenly found that there was a shopping mall and a salon in Leela downstairs. Surprise~ The next decision is still here~

I have stayed at this property multiple times before, but my recent experience has left me deeply disappointed. As a Hilton Honors Diamond member, I expected a higher level of service, but unfortunately, that was far from what I received. Upon arrival, I requested an upgrade to a suite, which was available according to the HHonors app. However, the front desk staff ignored my request, offering no explanation or alternative. It felt as though they were deliberately trying to avoid helping me. Breakfast was another major issue. The breakfast spread was nearly empty, with no idlis or vadas available. The live egg counter chef took my order and then disappeared, leaving me waiting for an extended period. Eventually, a lady came by asking if I needed anything, informing me that they were closing for the day. It was well before the scheduled closing time, and it felt as though they were just trying to rush us out. It’s disheartening to see such a decline in service. I have always enjoyed staying here, but this visit was nothing short of a letdown. It seems that something has changed in their leadership or management, due to which the staff are not happy serving and it is impacting their overall guest experience. What was once a 5-star experience has now dropped to negative stars. As a loyal Diamond member, I expected better, and I am truly upset by the way I was treated.

Room is Claustrophobic, stinking, too small. I was given 310 in 3rd floor. Tiny non standard room. Got this bad room despite corporate booking one month in advance. Receptionist gave Luke warm response & access is horrible. No one to take your baggage to 2nd floor. All photos are all gimmick & just hype. Never use this hotel both for personal or business. I will be vacating this if I am not given a good room. After complaining, they moved to another room 508, which initially was better than 310; later you start getting all the water flowing drain noise, noise of industrial washing machines, etc. My total sleep was lost. My original plan was to stay for 15 nights and I am now checking out after 1 night. No hot water facility. When asked, they tell you to open the tap for 2 minutes, even after 15~20 minutes, after colossal water wastage you just get Luke warm water. Power tripping, ac compressor noise etc. Never ever again I will neither stay nor recommend to any one. Real shame on the management calling this as a hotel and having irresponsible staff on payroll. Thanks to the Kingston Hotel management for giving a bad taste in Bengaluru to demonstrate that a cheap hotel exists, shamelessly charging exorbitantly for junk room!

Excellent stay in prominent location. High floor room had excellent view of ulsoor lake. Breakfast had good varieties to choose from. Staffs were very helpful

My colleague is on a business trip to India, and there is no other choice nearby. The price of the four seasons is unexpected. They were very happy. They went to the exhibition, and ended up staying in the resort hotel. The big boys were very happy. In India, you must choose a slightly better hotel, after all, the hygiene habits are different.

Hotel environment restaurant service is great!