Ibis Saarbrücken City Map, Address, Transportation & Nearest Stations and Airport

The hotel was much nicer than what I was expecting except for the surly waiter at dinner. I got a very nice welcome at reception by Miss Stein on arrival. The room was nice overlooking the garden with a comfortable bed but I could hardly squeeze past the toilet into the tight-fitted shower in the corner. I went to the indoor pool which was about 15 metres long and quite wide and had a very nice swim. There were sunbeds next to the pool and there was a sauna with showers nearby. The fitness room was tiny and under-equipped so I didn't bother using it. They should at least add a decent bike like a Life Fitness bike and a treadmill. I had dinner in the hotel and the food was fine but the service wasn't. It would be nice if the waiter could be a little bit more friendly instead of seeming like he's just waiting it out until he can retire. I couldn't understand either why I had to fill in a form to eat there when I was a guest at the hotel and had showed my Covid sanitary pass on check-in. Overall I was pleased with the stay and will come back next time I'm in the area (once the waiter has retired).

This hotel was a big dissappointment. We booked it on a journey through Germany, arriving around 8pm. We were counting on being able to have dinner at the hotel restaurant. Upon arrival we were informed the restaurant was closed. The staff insisted we had been informed per email, and that the closure had been announced on the website. We double checked all our correspondence, and had never been informed. There was also no mention on the website. As a result we had to scour the town at 9pm for a place we could still have dinner. We later sent an email to the management about our experience. Rather than apologising and offering any for of compensation, they stubbornly continued to insist that the closure had been communicated per email and on the website.

We stayed here one night on our journey from Calais to Croatia. The hotel was excellent and I would not hesitate to stay here again. All the staff were very friendly and helpful when needed. The room was modern with all facilities that we needed, such as plenty of USB points, and the bathroom was too with an excellent walk-in shower. The breakfast was very good with a nice selection of food. There was plenty of parking which was free when we stayed. Our room was near the tram tracks and it was a little bit noisy when the window was open, but it didn't interfere with us getting a good night's sleep. Getting to the hotel by car was a little trickier than expected as the exit we wanted from the autobahn was closed for repairs, but the navigation soon took us to the hotel.

It is rare to be able to provide a complete service during the epidemic. For example, the bar operates normally and the breakfast is relatively complete. All the staff are friendly and kind; the external environment of the hotel is not very good, but it is understandable that it is only a few tens of meters from the French border; the internal facilities of the hotel are good, and the refrigerator and coffee machine are well stocked.