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Hyatt Zilara Cancun - All Inclusive - Adults Only map

Hyatt Zilara Cancun - All Inclusive - Adults Only Map, Address, Transportation & Nearest Stations and Airport

Landmarks
Hyatt Zilara Cancun
0km
Ciclopista
0.17km
Museo de Arte Popular Mexicano
0.17km
Playa Caracol
0.17km
Fendi Boutique
0.17km
Backstage
0.17km
Boutique Cartier
0.17km
FLAMINGO MALL
0.2km
Playa Blanca. Cancun
0.42km
Marina Punta del Este
0.56km

Transportation to Hyatt Zilara Cancun

  • Airport

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Hotel Location
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I’m writing this review from this stunning hotel in Cancun. If you need some couples time, this is the best place! Nizuc hotel and spa in Cancun Mexico. From where to begin, we took the penthouse with private pool in the room. Hubs booked a package with following services. The view is unbelievable! They are super nice. The spa and hydrotherapy are included in our reservation. The massage therapists offered us variety of services, including aromatherapy, hot stone massage, deep tissue followed by an hour of hydratherapy which is an amazing experience in itself! From hot steam room, sauna, to ice cold water, to hot stone bed, to scalp and foot massage all included in our package. We also kayaked and enjoyed the adults only pool. The bar is suBmerged in water. Pretty cool! Now talking about food. It’s amazing 😍 indochime, Peruvian restaurant and morning buffet (which was included in our package). The service, the food is literally out of the world. If you’re staying in a penthouse you get a private butler. Now the cost, it’s on pricier side, but since we were doing only 2 nights for my milestone bday we indulged🙈. It ended up costing us 1900$/night for 2 nights including everything. But we really enjoyed. It was an unforgettable experience! — at Nizuc Resort and Spa.
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06
Blvd. Kukulcan Mz 51-Lt 7, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico |luxury hotel |Family-friendly
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06
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Blvd. Kukulcan Mz 51-Lt 7, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico |
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Hotel is located at the north east point of Cancun *****, which allows to have an access to the beach at the northern side as well as at the eastern side. Both of the beaches are hidden from big waves by the piers. Turquoize suites are spacious and well maintained with an amazing view of the sea. Hotel territory is big enough for walks around it. Sea view from different spots is really beautiful. Hotel has several pools so that the clients can choose one suitable for them. There are several restaurants and bars in the hotel as well, which brings some diversity of options. Hotel staff is very friendly and polite. Service is really good. Overall nice impression of the hotel. Turquoize suite also has a separate building, which is more quiet and a separate swimming pool with a good view of the sea. Definitely recommend this hotel to all sorts of visitors. The only thing that can be better is the food. I would give 4 points out of 5 for the food, it can be more delicious and special as well as the cocktails in the bars, but maybe it’s because of the “all inclusive” type of the service.
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Overall it was good. There were shows every night. Tonight was Latin. Meals were all included. The beef in the Italian restaurant was delicious, and the seafood pizza was average. Among the staff there was a Mexican guy who was tall, handsome, and could speak Chinese. He was 30 years old. His Chinese name was Su Wei. He provided excellent service, spoke fluent Chinese, and was nice. He also had a beautiful nose stud. The buffet lunch was also delicious, and the buffet breakfast was average. The dolphin show was especially good!
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Hotel Location
Blvd. Kukulcan, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico |
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I can't say enough good things about this hotel, I just had the best time here. I do want to say that I am absolutely not a resort person who goes to an all-inclusive and spends all their time in the resort, doing the resort activities and hanging out by the beach all day. I spent a total of 8 days at this resort and half of those I was out the entire day. The 4 days I did spend at the resort I mostly just hung out on my balcony (which was FANTASTIC) reading. I didn't do any resort activities, I didn't listen to any of the evening entertainment, etc. I did eat at the restaurants, which were all very very good. I did seriously enjoy my balcony, which was one of the ocean view balconies that has 2 loungers instead of a chair and a hammock (I would not have enjoyed the hammock, so this turned out great for me). I also ordered room service multiple times, which sometimes took a little while and once they messed up my order, but the food was very good, and hot, and you could order it even late at night which was nice. Service across the property was great, everyone was extremely friendly, and I needed help a couple of times with random stuff and they bent over backwards to help me out. Couldn't have asked for better service. The location is great, very walkable to restaurants and stuff, and the property is really very nice. Overall I had a great time and I would happily stay here again.
- Guest User
For the rest of our stay, everything was great. Everyone in the hotel was very welcoming. We were supposed to check out on 19th, Jan after 12:00 pm. But at the last minute, I had a very uncomfortable experience. I was going to the last hotel to pick up my lost items and got a taxi in the lobby. After I got in the car, the driver just went back to the patio again. And one of the doormen named Juan asked me to talk to the concierge because he was worried that I was trying to escape and sneak out. I was shocked when I heard he wanted me to talk with the front desk to explain why I need to leave the hotel. I double-checked his concerns with him. He said, “yes, I was worried that you would not come back”. I was then quite furious because I haven’t checked out yet. Besides, my luggage was still in my room. I asked him to let the office talk with me in person. After a few minutes, he just closed the door for me without any explanation or apology. Our credit card is still on the profile and there is no need for an “escape from the hotel”. I never had a similar experience while I stayed in other Hyatt hotels. After I came back and reported to one of the staff working there. She only gave me a perfunctory apology. I was so disappointed with the attitude of these two associates today. This is not the kind of service I expect from Hyatt Zilara.
- Anonymous User
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Blvd. Kukulcan KM 3.5, Kukulcan Boulevard, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico |luxury hotel
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Blvd. Kukulcan KM 3.5, Kukulcan Boulevard, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico |
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Blvd. Kukulcan km. 9.5, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico |luxury hotel |Family-friendly
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Hotel Location
Blvd. Kukulcan km. 9.5, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico |
11.41KM from city center
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Reviews From Real Travelers
When I checked in, the front desk upgraded me to a sea view room in the middle and high-end area. I looked out to a whole jelly blue scenery. It was so eye-catching. After staying there for a few days, I felt that I was no longer short-sighted. All restaurants in the hotel are good. Except for the Japanese restaurant, I went to all the others. They all exceeded my expectations. They were delicious and the service was attentive. I particularly recommend the Isla Contoy restaurant on the seaside. The view is amazing. It’s so relaxing to enjoy the view while enjoying the sea breeze while eating. The hotel also unexpectedly provided free round-trip ferry tickets to Isla Mujeres, and a dedicated person accompanied us on the boat. The service was very considerate. In short, this hotel is very cost-effective. I observed that all its rooms face the sea, but some angles are different. Unlike some hotels that have garden view rooms, although the decoration and facilities of the rooms are quite old. , but it does not affect the check-in experience at all. It's just that the beach is relatively humid, so it would be better if it had a dehumidifier.
- Emily_peal
This is the best place I ever been. Place is beautiful, a very classic hotel, furniture, art pieces, decoration, everything very good quality and outstanding. Amenities, Food, drinks and location is a A+. I have nothing to say about, I am very impressed and still am, it will take me a while to find a place to be as good as this one. Now I want to talk about their services. I don’t know if it’s their training or if it’s the Mexican people, but I received from each and everyone the best services I ever had. No words to discutível how I felt about it. I just want to say thank you to all of you works at Grand Fiesta Americana Coral Beach, you all made my vacation awesome and I had the time of my life.
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10
Blvd. Kukulcan Km.20, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
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10
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Hotel Location
Blvd. Kukulcan Km.20, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico |
15.06KM from city center
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5 star

4.3/5Excellent108 Reviews
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Bait and switch masters. Given the fact that this is a very popular resort, management obviously feels entitled to provide the service they deem minimally sufficient in order to maximize profits. My wife and I unknowingly made reservations for a takeover four day weekend. The group doing the takeover had their own events either away from the resort or in specific areas of the resort with no access available to the other guests. I had no issue with that fact given that they paid extra for their events. The fact that the group had over 80% of the rooms reserved resulted in the events organized for the rest of the guests, having next to no attendance, the club was dead every night we were there. The takeover group was very friendly and we had no issues with them. We didn’t see them very much. I requested a transfer to another one of their resorts but Adrian Guevara, supervisor on duty for Premier member services, was unwilling to transfer us unless I paid current prices for those resorts. I made my reservation for temptation ten months ago and even then, the rooms were far from inexpensive. I was not willing to pay more to be transferred. Mr Guevara was rude and the furthest thing from service oriented. Though the entertainment staff tried to improve the atmosphere, the playmakers were for the most part, the only ones on the dance floor every night we were there. Overall, a very unpleasant experience.
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4.6/5Outstanding45 Reviews
Avenida Kukulkan Cancun|11.58km from city center
This review is in comparison to our previous stays, not our initial thoughts on the property. The Vine has always been our go-to resort and our last visit in November 2019 was amazing. Unfortunately we have found that the quality just isn't as good as it used to be: Food quality was the biggest disappointment and has definitely gone downhill. Bluewater was always our favourite but quickly became our least favourite this trip. Pizza at Nebbiolo is delicious. House red wine has changed and was horrible. A/C in the room was minimal - would not go below 71 - we requested a fan but unfortunately didn't get one (yes we know to close the patio doors to ensure it's on). The main areas/restaurants also used to be air conditioned but no longer seem to be, especially in Dragons. Chair game is fierce! I enjoy the sunrise and would be down around 6am and a lot of hot spots were already saved. We were there for 7 days in a Preferred Junior Suite and only received bar/snack refills one day. We mentioned to our floor butler and asked for the refill, still nothing! Normally we received three mini liquors, Pringles and M&M's daily... this trip only on the day of check in. It's unfortunate because we truly do love The Vine - the rooms, views, pools, entertainment and service are still outstanding, but in comparison to previous visits it's no longer a resort we care to return to. Side note: Ricardo at Nebbiolo is fantastic and was the star of our week!
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4.5/5Excellent44 Reviews
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After the trip to Cancun, I felt exhausted. Marriott's magical operation was beyond my understanding. I booked a Club 91 King Room for the first night, and the second night renewal fee increased by 1,500, and I changed to a Seaview Deluxe King Room: 1) I booked a Seaview Deluxe King Room, but found it was a twin room when I checked in, and it was very humid. I didn't bother to ask the front desk to change it; 2) Club 91 offers a free SPA, but when I made an appointment, I was told that it was just a hand, which lasted for about a few minutes, without the body. I enjoyed it for nothing, but the hand was not needed; 3) When checking out, I checked out the Seaview Room first. The list showed 6 lines including room fee and various taxes, all on the bill. Fortunately, I could speak some English, so I asked the front desk one more question. They said that I had already paid other fees except the resort fee on Ctrip, so why did I have to pay? Then I checked; 4) When I settled the Club 91 bill again, the amount I had paid was not on the bill, but there was an additional mini bar consumption. I was so busy that day that I only drank 2 bottles of free water in the room, and then I checked again; 5) I asked the hotel how many pesos it would cost if I could help call a taxi to the airport? The reply was 700. I happened to see a taxi driver waiting for passengers. I asked him and he said 500, so I got in the car without hesitation. 6) I forgot a beloved dress in the room when I checked out. After I left, I found out that I forgot to call the hotel again. They said they didn’t see it. They swore that the dress was only worn in the hotel and never left the hotel lobby. I asked for a day, but they still said no. I still feel sad. Looking back, I don’t know if these are pitfalls or coincidences? The hotel front desk and Club 91 staff are very friendly, and the facilities, environment, outdoor swimming pool, and exclusive beach are all good.
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4.5/5Excellent84 Reviews
Zona Hotelera Cancun|11.71km from city center
Hotel is located at the north east point of Cancun *****, which allows to have an access to the beach at the northern side as well as at the eastern side. Both of the beaches are hidden from big waves by the piers. Turquoize suites are spacious and well maintained with an amazing view of the sea. Hotel territory is big enough for walks around it. Sea view from different spots is really beautiful. Hotel has several pools so that the clients can choose one suitable for them. There are several restaurants and bars in the hotel as well, which brings some diversity of options. Hotel staff is very friendly and polite. Service is really good. Overall nice impression of the hotel. Turquoize suite also has a separate building, which is more quiet and a separate swimming pool with a good view of the sea. Definitely recommend this hotel to all sorts of visitors. The only thing that can be better is the food. I would give 4 points out of 5 for the food, it can be more delicious and special as well as the cocktails in the bars, but maybe it’s because of the “all inclusive” type of the service.
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4.4/5Excellent54 Reviews
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Good location. Have a lot activities to do. The staff are nice and helpful. The beach is perfect and beautiful to swim and walk around and the food and wine is also really good here.
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3.8/541 Reviews
Downtown Cancun Cancun|2.65km from city center
Very good, preferred for business trips! The staff is also very friendly, there are many restaurants on the side, the station is close, and the hotel area is very close! If the budget is limited, the downtown hotel is also a good choice.
FromTRY 1,386
4/5Very Good105 Reviews
Avenida Kukulkan Cancun|12.45km from city center
Hotel environment is good! Meals are still ok! There are 4 restaurants in the evening! 3 to book! There are 6.7 at noon, no reservation! Breakfast two restaurants! Room service actually needs to charge 5 US dollars per service fee... There is no welcome drink when you stay! Did not introduce it! Feeling less enthusiastic...
FromTRY 11,628
4.3/5Excellent121 Reviews
Avenida Kukulkan Cancun|10.99km from city center
There were 29 of us!! Several had upgraded room with butler and he, (Yomelly) couldn’t have been more helpful. Anything we wanted/desired or barely mentioned, he was all over it. My group gave Grand Park an 8/10. The only thing that would have made it a 10 would be more food options. The food provided was good, the rooms and pools very nice…drinks a-plenty, love the coffee & sweets cafe!! As a travel agent, I send a lot of clients to GPR because I’ve stayed twice, I feel it is a 5 ⭐️ resort, walking distance to flea market, easy access to city bus and lots of turtle hatching going on. Felt perfectly safe and will continue to send clients to GPR.
FromTRY 11,139
3.3/543 Reviews
Avenida Kukulkan Cancun|12.27km from city center
Overall this is a decent resort with a good amount of entertainment for a younger crowd. There are lots of options for dining but if you spend your time in the buffet, the options will get a bit repetitive and are lesser in quality. There are different shows and parties each day with a new theme to keep things fresh. The staff are nice but do expect to wait in a line for drinks at most any of the bars. The rooms were clean but are beginning to show a bit of their age. Check in was smooth and checkout was even easier. They do offer Covid testing if that is something that you will need but be sure to book when you arrive as time slots can fill up quickly. Overall, the strong points of this hotel are the massive and beautiful pool, a long and well maintained beach, many options for dining, and a fun and active atmosphere.
FromTRY 5,446
4.3/5Excellent125 Reviews
Zona Hotelera Cancun|14.38km from city center
Our experience started weak but ended stronger. This resort had customer service that was unresponsive, and unhelpful when we did reach them, prior to our arrival. While drinks are included, all I could drink were bottled beers or wine because the cocktails that any barista made were the worst I had tasted - mudslide, vodka soda, pinacolada, etc. all were terrible. Maybe they do this so guests don't order much alcohol? Waiters are a hit and miss, Marco Polo had a wonderful waiter who put on a show for us, while the Caribbean restaurant by the sea had a waiter who never once got our orders right, dozens of wrong orders or forgotten items in every sitting. Airport transport has many rules - for pickup, you must order 12-24 hours in advance, outside that window you're on your own. For dropoff, you must order the day before departure, can't pre-arrange 2 days in advance and you can't arrange the same day either, add some stress to your holiday. This resort benefits from its connection to neighboring GR Caribe by Solaris as their combined facilities and the prettier design of GR Caribe make the overall resorts experience more interesting and memorable.
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4/5Very Good100 Reviews
Zona Hotelera Cancun|11.01km from city center
This hotel has one of the best beaches in Cancun. The water was so clear and clean. You can snorkel and see some beautiful fish. There was plenty of beach chairs without having to reserve ahead of time. The property for the most part was very clean. It is an older property and the employees work very hard keeping it clean. It is an all inclusive for food and drinks. No complaints there , everything was pretty tasty and fresh. The hotel is centrally located and near shops. The view from our room was absolutely breath taking. The rooms are very spacious and the beds were very comfortable. The only negative for us was the smoking. It is a smokers paradise and it’s hard to find a place to relax without encountering the smoke. The hotel has good entertainment every night and very talented people. We would consider staying again at this property and would recommend.
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4.2/5Very Good42 Reviews
Zona Hotelera Cancun|7.76km from city center
I loved it here! The people were so kind and lovely. The service was amazing. The view was really worth it. I would come back again. I really enjoyed myself. The swimming pool at night time is beautiful. I enjoyed going in the hot time. Amazing service I really recommend everyone come here at least once when they visit Mexico
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3.8/545 Reviews
Avenida Kukulkan Cancun|11.43km from city center
Extended stay 07:43 local time Less than 10 minutes Ctrip's order was confirmed / the hotel found a reservation in the morning! Repeated confirmation in the hotel and Ctrip in the morning! The original one-day trip to the sea was also forced to cancel. Knowing that the hotel received the confirmation at 11:40 local time, check out first and store your luggage after 15:00! Return to hotel at 17:00 The room is leaking. Ctrip customer service suggested that I pay at the front desk and then compensate me for 926. So if the market price is higher than 926, I will lose money! As a result, the retail price is $ 540! Until now, Ctrip insisted on compensation instead of compensation because it could not perform the contract unilaterally. Then how can I use compensation to measure half a day, if the hotel did not confirm, why should you send a confirmation to the customer, integrity is a standard for customer service to trust Ctrip Responsibility is the bottom line of the tourism service platform! Communicating jet lag is not an excuse for Ctrip to reduce its contractual obligations
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3.8/5119 Reviews
Zona Hotelera Cancun|11.43km from city center
Awesome stay, nice and clean and beautiful view. Thanks
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4.7/5Outstanding91 Reviews
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Well maintained facilities, impeccable cleanliness. Very pleasant reception, everyone was very attentive. The food is varied and very good. The location is great and the view from the rooms is incredible. Close to the most chic shopping mall in Cancún (La Isla). Great drink and food options in the restaurant. Swimming pool with music, most of the day. Good stretch of beach for walking. Jetski rental on the beach in front of the hotel.
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