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The lobby of the hotel is grand and upscale, the rooms are clean, the breakfast is delicious, and the staff's service attitude is very good. You can see the sunrise and sunset in the view room, which is a hotel worth staying in Osaka.

We had a wonderful 1 night stay a few months ago before tourism opened back up. Highly recommend this place for people who are into more private, chill time. Loved the concept of this ryokan because instead of shared baths there were numerous choices of private baths throughout the property! Each needed to be booked in advance for a 45 minute session. They had an online reservation system but I think it was only in Japanese (my husband's native language) so I can't comment on that. Our room was fantastic; modern and huge, but still had charm. I think we were in Suite 13 which had its own private bath which you could open up the huge windows to a nice tranquil view of greenery. I liked that the entry had a super long hallway which helped with any noise (so quiet!). Personal touches such as selecting a complimentary gift (small drawstring bag) and fruit tray was noticed and appreciated. They were also very helpful to find us a restaurant to eat dinner at on a Sunday night (since we opted to not have the course dinner) - it was a delightful local meal ran by a married couple! I wish I remembered the name but it was izakaya home cooking style and so delicious. The breakfast on property was AWESOME. I opted to get the Western Style and my husband the Japanese. Such presentation and variety and a perfect start to our day. We would definitely be back to visit this place. They made us feel very welcome and relaxed! Arigatou gozaimasu *bow*

I stayed at this hotel because Aikata participated in the Osaka marathon. There is a deep shop around the hotel that can eat cheap and delicious things. If you use the hotel, you can enter and exit the hotel after checking in. The hotel has a different entrance and exit from the facility user, but you have to take off your shoes. Take your shoes to geta box and store them and walk barefoot in the hotel. Is the room simple and business hotel? However, the bed comfort was the best. There was also UB, but there was a large hot spring facility, so I didn't use the bus in the room. I was booked for one night, but this city was too fun to stay for another night. I negotiated and luckily I had a vacancy, so I ended up staying overnight.

Context & Disclaimer: I'm a very objective travel reviewer as someone who has a fair share of business and leisure stays. I leave reviews to help hotels improve their standards and also to help my fellow travellers make the best travel decisions for themselves. I've stayed at luxury to mid-range properties around the world including recent stays at the Prince Gallery Tokyo, Ritz-Carlton Tokyo, Ritz-Carlton Toronto, JW Marriott Hong Kong. This review also follows a recent stay at the Prince Gallery Tokyo where the standards were exceptionally high. I haven't reviewed them yet but will do so shortly. Japan is known for its warm hospitality and careful attention to detail. At high-end hotels, they go over the top particularly to make your experience a unique one, so when you're paying $700+/night for the Ritz you expect high standards. Especially when every luxury hotelier in Tokyo has said the RC Osaka was just recently awarded its 5* My guest journey starts off rocky and torpedoes downhill. Check-In 1 - it's been raining in Osaka all day and we walked into the hotel from the outside. No one to greet us or take our luggage. Not a single person to be found. 2 - I'm soaking wet and struggling to find the check-in lobby. I must've seen 3 staff members look at me and not offer help or ask if I need any assistance. 3 - I finally find the check-in lobby where it's a giant zoo and RC staff directing traffic like its 5pm at Shibuya crossing. An absolute loud mess. I'm still soaking wet with my glasses and both pieces of luggage, and a staff member asks me if I'm checking in or checking out. What??? 0 attention to detail right there. Anyway, she directs me to wait in line. 4 - At the RC Tokyo & Prince Gallery Tokyo and any luxury hotel that operates like one (e.g., Four Seasons), takes your luggage and ask for your name. By the time you make it to check-in, they greet you by name and help you get settled in. If you book a room on the club floor, they ask if you'd like to check-in there privately. Yes I booked a Club Room, and so I waited about 10 minutes dripping wet before asking someone if I could please check-in via the Club Lounge. 5 - We're making our way to the Club Lounge, with the attendant dragging our luggage along the way which makes lots of noise. 6 - Finally check-in with no problems. The Room 7 - I understand that this is a Victorian-style property and some of the room and structure might be dated. But I can't believe that the bathtub is something from a Residence Inn or Courtyard Marriott. The shower is equally not up to par with the RC brand. 8 - Toiletries. I'm not sure if this is RC making a push for sustainability, but soap, shampoo, and conditioner are given to guests in large bottle format, again like at a Residence Inn or Courtyard Marriott, instead of small individual bottles. Not a big deal, but just not up to par with other luxury hotels or RC standards across Japan. What if someone spit in there? Back to the lounge

Since it is new, taxi drivers may not know the location. It may be a bit far to walk from Osaka Station. If you take a taxi such as Uber, the taxi fare from Osaka Station will be around 1,000 yen including the reservation fee. The facilities were good, the staff was friendly, and check-in was possible before 11 AM. Please note that there is a 20,000 yen deposit per night. You can contact the hotel via chat with requests using the Four Seasons app. There is a pad in the room, so you can make requests as well. They seem to speak English well, and since it is a Japanese hotel, you can speak in Japanese. However, the housekeepers seem to be Chinese, so if you have something to say directly, you should speak in Chinese. The hotel is close to the Dojima Roll main branch, so it is within walking distance.

I stayed here for my anniversary with my partner! The hotel has only just opened, so I didn't have high expectations for the operation, but the salon staff were very kind and polite, and it was a wonderful stay. It is easy to imagine that it took a lot of effort to improve the soft aspects to this level, even though it has only been open for a short time. It is simply amazing! And the presentation at the ''Specialty Salon'' and the content, quality, and composition of the breakfast buffet at the main dining room ''The Moment'' were so amazing that we, the guests, were humbled by the high quality! I have stayed at many luxury hotels not only in Japan but also overseas, but to put it mildly, the menu composition and richness of this hotel were the best in Japan! I was so surprised that I was worried that the neighboring luxury hotels would have to make a considerable effort to take all their guests to the Osaka Station Hotel. It was so great. I would like to express my sincere gratitude to Mr. Shimada, the accommodation manager, and all the staff for their wide-ranging efforts during my stay. Thank you for a truly wonderful stay. I am looking forward to returning in January next year! Thank you for your continued patronage.

We stayed for 5 nights at Mimaru Shinsaibashi East - it was the largest hotel room we’ve ever been in Japan. The rooms were clean, tasteful, and they thought of everything - I especially loved that you could rent items like an Apple TV, UNO cards etc. They also gave you coins to redeem for little things like sake tastings and snacks which was very fun. The hotel is centrally located and surrounded by eateries, convenience stores and it’s around the corner from a 24hour supermarket - it’s a really great option for a family. It is a short 5 minute walk from the main Shinsaibashi shopping strip, and 10 minutes to the Glico man. I would definitely try to stay here again when I come back to Osaka!

Although I was not staying at the W, the MIXup cafe is a fun spot in the middle of Osaka to have a tea or coffee and their amazing dessert(s). I was looking to try their seasonal dessert, the strawberry mille feuille, although it was already sold out when I arrived. This gives me another reason to return soon! The staff was so friendly and helpful. Upon arrival, I was swiftly shown to my table that I reserved ahead of time (thanks, Marriott Bonvoy), and was walked through the menu and how their orders work. Many teas to choose from, and the cake I chose was plated so beautifully. The chantilly cream with the berries - out of this world! The entire experience was smooth, and I was delighted with the level of service provided. In a way, this is ”normal” and expected for Japan, but I want to highlight that I really enjoyed this visit and look forward to going back.

We got a great deal with Trip and stayed on the Club floor for 2 nights. The hotel entrance was a bit hard to find when you are walking through the mall. Checked in at the Club floor and it was very efficient. Room was very spacious and very clean. Club floor experience was excellent with breakfast, afternoon tea and evening cocktails. We had particularly good experience with the afternoon cocktails as they made lots of different ones for us that was not the standard menu.