Pebbles Resort has a lot of positives but also some areas for improvement.
Location:
The location is excellent. It’s situated near a bus stop where you can catch buses to almost every route in Malta. Buses are frequent and cost only €2 for a two-hour ride. The square is a short six-minute walk, offering plenty of food options. Beaches are just a quick bus ride away, and ferries are also easily accessible.
Hotel Facilities:
The hotel has two pools: an outdoor one and a warm indoor pool. The indoor pool is very comfortable, but the hot tub was disappointing—colder than the pool and with jets that only work for 30 seconds at a time, requiring constant button-pressing. The towels provided for pool use are old and could use an upgrade. The gym is small and often busy, so timing is key if you want to work out.
Food:
The food was surprisingly fresh and delicious. Unlike many hotel buffets, the staff at Pebbles Resort rotates trays frequently, ensuring the food is both fresh and appealing. However, the buffet and à la carte menus are separate, which was disappointing. I couldn’t try items like cheesecake or creamed chicken from the buffet during à la carte dining.
Rooms:
The room itself was nice, with some standout features like the television built into the mirror. The balcony was a good size, but my stay was marred by a neighbor plucking cigarette ashes over their balcony instead of using the ashtray provided. Additionally, the refrigerator never got cold, which was inconvenient as there are no ice buckets in the rooms, forcing me to go to the bar for ice.
Service:
Service left a lot to be desired. When we arrived, our room wasn’t ready. Despite being the only ones waiting, the staff couldn’t expedite the process, leaving my daughter to fall asleep on the lobby couch—a completely embarrassing experience. The hotel also lacks luggage carts and staff to assist with heavy luggage, which is especially frustrating when traveling with kids and a lot of bags.
Conclusion:
While Pebbles Resort offers a fantastic location, good food, and decent facilities, it falls short in service and attention to detail. Small improvements, like better towels, functional hot tubs, luggage assistance, and quicker room readiness, could elevate the experience significantly.
Rating: 3.5/5
- Tyres
I recently stayed at pebbles resort for three nights, and overall, it was a good experience.
Here’s my detailed feedback:
Positives:
1. Breakfast: The breakfast was really nice with a good variety of options to start the day right.
2. Jacuzzi and Indoor Pool: Both were clean and well-maintained, making for a relaxing experience.
3. Room Quality: The room was warm, clean, and comfortable—ideal for a relaxing stay.
4. Staff: The staff were friendly, helpful, and always ready to assist with any queries.
5. Value for Money: I booked through Trip.com and got an excellent deal for three nights, including access to amenities and breakfast, which added great value to the stay.
Negatives:
1. Indoor Pool Roof: Unfortunately, there was mold on the roof area above the indoor pool. This looked unhygienic and could potentially be a health concern for guests with allergies or asthma.
2. Noise Disturbance: The noise from guests in the surrounding rooms was a major issue. People were talking loudly in the corridors at midnight on multiple occasions, disrupting my sleep.
3. Missing Room Amenities: The room lacked certain basic amenities such as bathrobes, shampoo, an iron, still water, and a properly functioning TV. The TV was outdated, had no internet connection, and only a few channels in foreign languages.
Overall Impression:
While the stay was enjoyable thanks to the friendly staff, good breakfast, and clean amenities, there are areas for improvement. The management should address the mold issue in the pool area, enforce better noise control, and provide essential amenities in the rooms to enhance guest satisfaction.
I would recommend this resort for the price and comfort but with a few reservations about the points mentioned.
- Guest User
