Coming from a first-time female solo traveler, I couldn’t have asked for a better experience than this hotel. Location — You can’t beat the location for both walking and taking public transport. It’s also next door to a grocery store called Julius Meinl, which adds a whole other layer of convenience. The area is safe at all hours of the day. Although the crowded city center is right outside the door, the hotel itself is peaceful and quiet, and I never heard any of the outside noise from my room. Staff — The staff was extremely friendly, the front desk felt like a safe space where I could ask questions and they were happy to answer them and provide any resources or help I needed. I arrived before check-in time and expected to just leave my luggage with the front desk, but the staff checked and let me know my room was ready and treated it like it was no inconvenience for me to check in early. Amenities — Housekeeping leaves a fresh jug of water in your room each day, and there was an included buffet-style continental breakfast each morning. The breakfast was my favorite part, as there was always a large assortment of breads, meats, cheeses, fruits, veggies, jams, spreads, you name it. There is also a high tech coffee machine that will make any drink you want in seconds. The wifi was fast and reliable, and the air conditioning was so good I had to turn it down at some points. Bathroom was well stocked with full size shampoo, conditioner, hand soap and lotion, towels, tp, tissues, etc. I really couldn’t come up with a shortcoming or complaint about this hotel if I tried. I’d highly recommend it to anyone traveling to Vienna, but especially if it’s your first time traveling alone and want to stay somewhere friendly, calm and close to everything.
- Guest User
The hotel is in a great location, downstairs is the bustling Graben Street square. It takes only 3-5 minutes to get to Hofburg or the U1 or U3 subway. It is really not convenient! The hotel itself is in a historic old building. Mozart once lived here briefly. The front desk was very welcoming, the breakfast was very good, the room facilities were quite old, especially the floor was awkward, and I was always worried about the downstairs. Overall, the price is very good!
- JIANLUN