Palace Hotel Regina Map, Address, Transportation & Nearest Stations and Airport

This hotel was a pleasant surprise and a highlight of our trip in the northern lake regions of Italy. We had to leave the Lake Como region as we were only able to find one night for an acceptable hotel there (i.e. clean and not run down), so we drove on to Lago Maggiore hoping our newly booked hotel would be as wonderful as the pictures showed. We ended up staying two nights and we were very sad to leave onto the next portion of our trip! To put it into perspective we came from a Hilton to this hotel and while the Hilton was impressive, there was something more pleasing and charming here. It is a completely new hotel along Lago Maggiore. Having finished construction in late August/early September, they had almost no wear and tear in the hotel. It is also ideal as it is located close to a ferry location, no more than 10 minute walk. This made it ideal for visiting the other islands around the lake. Their downstairs dinning room for breakfast and dinner were absolutely amazing. I cannot say enough about the chef or the professionalism of the staff. The knowledge of their maître d' taught us so much not only about the different food and wines, but the history and culture of this beautiful Italian city. They have a roof top area for lunch and I do recommend you use it as the view is spectacular. It is a relaxing way to spend the evening. Also, as it is located right along the lake, there is a long access of walkway just on the other side of the street to stroll and enjoy the views of not only the lake but some of the islands you may visit. A good consideration when having to walk off the excess meals you are sure to delight in! If you are in the norther lake region, do make Stresa a planned stop. I believe you will enjoy it much more than Lake Como as it is far enough from Milan so that it does not suffer as much from traffic congestion as Lake Como. And if you are staying in Stresa, look no further than here.

Top quality hotel run by great staff. Lovely breakfast and dinner . Really nice pool area and sun beds available all the times we wanted them . The hotel is really nice in a great location to view the islands. The shuttle bus into town is great and is neccasary as the only downside is no footpath to the town and it’s a busy road

Por segunda vez volvimos a este hotel que nunca decepciona aunque deben mejorar la forma en que exponen las ofertas. Al llegar al hotel pedí que quería tener la oferta relax total que figuraba en la pagina web. En la mima décia desde 1399 Euros por lo que di oor obvio que ese era el precio para 3 días ( publicidad engañosa, sin necesidad.). Pensando que este era el precio me dijeron en el chek in que no podían generarlo ellos, debía subir al Spa para arreglar con la persona de ahí. Subo al Spa antes de hacer chek in; y le muestro a la persona la oferta a lo que me dice que si la podemos tomar. Me dice que lo debo arreglar en el chek in. Bajo a chek in y hago la gestión por el programa Relax Total. Después de un buen rato me dicen que esta ok y les pido para pagar toda la estadía. Siempre hago de esta forma. Cuando voy a pagar cada habitación ( eran 2); me dicen que el total de ese programa eran 1799 Euros en vez de 1399 Euros. Les reclamo que en el Spa había mostrado la oferta y que me habían dicho que estaba ok pero me dicen que esa tarifa es para otros meses, no el que estaba en curso. Yo ya le había dicho a mis acompañantes que tomaríamos ese programa. Estaban todos ilusionados. Pero al enterarme que valía 400 Euros más de lo que decía en la página inicial tuve que cancelar. Pedí para hablar con el Gerente y este me dijo que no iba a hacer nada; no siquiera una atención por haberse equivocado cuando subí al Spa ( que ellos me mandaron) y le mostré el programa a la chica, la que me dio el ok. Un Gerente que no sabe tratar a un cliente. Yo tengo empresa y si me pasa eso busco una solución. Ellos alegaron que si yo ponía la fecha me arrojaba el precio que decían ellos. Cosa que era verdad. Pero entonces , porque me hicieron ir al Spa para arreglar la oferta? Y si la chica me dio el ok cuando le mostré el precio y el programa; no deberían haber aido flexibles ? Que necesidad tiene el hotel de hacer publicidad engañosa ? La verdad que el hotel es espectacular. No tengo nada que decir respecto a sus habitaciones, las piscinas , el Spa etc. Todo es de primera. La cena que tuvimos ahí no me gustó. Cara y porciones muy pequeñas. El resto todo de primera. Aconsejo que cambien la forma de promover estas ofertas Igualmente recomiendo el hotel.

We stayed 6 nights this August at the Astoria, it was an average stay. The positives, the view from our hotel room was to die for, the breakfast, pool and porters staff were super helpful and friendly, plenty of hanging and cupboard space for clothes, location excellent. We paid over £260 per night for our room. Negatives, the room and bathroom were too small, the toilet was behind the door so you had to walk in, close the door so to get to the toilet. A bit difficult during the night as didn't want to wake husband by putting the light on. There was no room to rest you toilet bag or toiletries in the bathroom. The walls were very so could hear next doors every move, cough, sneeze, toilet flush, baby crying the last 2 nights etc. Rooms could do with an update as dated and carpets a clean. Reception staff pleasant apart from check out. We got our invoice, asked a question, no eye contact what's so ever. Not very helpful man, we paid, said thank you and no acknowledgement AT ALL in fact wasn't interested at all. Thought he was an owner but was told he was an employee. Not good for the company! Let the reception desk down big time. We won't be staying there again. Would rather pay more and stay at the one next door or even further down as they also had entertainment in the evening but not the Astoria. The staff (except this man at reception) made our stay.

Breakfast is too good! The train station walks 300 meters. Opposite the lake can take a boat. Bathroom accessories are exquisite! Staff is very friendly and introduces many attractions! The lake room is great

Excellent position