Hotel Palomé Map, Address, Transportation & Nearest Stations and Airport

I normally don't give 10s for reviews, but I really have to give this hotel one. Super-friendly staff, full of Spanish and English speakers. Great, spacious, quiet room. Excellent breakfast. Really nice gym. Great location with amazing views.

It is said that it is a hotel opened by star Messi. It is very convenient to go shopping on the pedestrian street of Andorra City. The door is a bit small but the facilities are first-class. There is a Lanzhou ramen restaurant behind the hotel.

The hotel is super nice and fancy service is great and the people at the respetion always smile We enjoy staying there and definitely will come back 200 letters is a bit too much but it is important to me to leave a review so I'll just keep writing until I'll get there....

My daughter and I have just had a wonderful ski week in Soldeu/ El Tarter based at the Hotel Canaro. The hotel was excellent, cosy, warm, spacious rooms, staff excellent and very efficient shuttle bus to the slopes in El Tarter. However the best thing for us was really excellent vegan food in the restaurant. Everyone enjoyed their food from what I could tell. We were delighted with four courses every evening in the Crystal Ski package deal. Would recommend highly.

We stayed at the Grau Roig Hotel for a week and they really looked after us. All of the staff, whether at breakfast, dinner or at reception were superb. Breakfast and dinner were both excellent as was our room. We attended their Theatre Of Wine, a tasting menu with wine pairings, it was very nice, a special mention must go to our host (apologies I've forgotten his name as I'm old ) an Argentinian guy, who spoke very good English, was very passionate and knowledgeable about the wine & food he was serving us, so a special thank you to him from both of us. Location wise, for hiking it's brilliant as you have several routes eg Pic Des Pessons right by the hotel. I imagine the skiing would be very good too but having not stayed there in the season I'm not really placed to comment. We hired a car and you'll need one if you want to visit other restaurants, bars and towns/villages. Andorra La Vella (the capital) was roughly a 30 minute drive from the hotel or roughly 40 Euros by taxi. So a final big thank you to everyone at The Grau Roig Hotel for making our stay a very enjoyable one.

Amazing luxurious experience Professional reception and staff who were very helpful and provided us with tips on where to explore in andorra The rooms are spacious, has a balcony with breathtaking views Amenities with good quality Location is close to the shops and restaurants The breakfast however needs improvement Definitely recommend

The location of the hotel was prime, right next to the main street. Staff was very friendly and gave us a free upgrade to a superior room which was very appreciated. A gift was also provided after checkout which made a good impression. Room itself and the views were close to exceptional.

Stayed here with my son, 9 YO - 1st Ski trip on the slopes. Lets go from the beginning ... Check in was OK, greeted by someone pretty nice and sensible , they hit you with a tax for staying. No issues with that, they then check you in and point you in the direction of the rooms, we were 5204 - Main building upstairs. Room was comfy and clean, bit tired but we were only using it as a base for sleeping and getting changed so no issues. Had a suite with a jacuzzi in it - One bed, no sofa bed made up, again, no issue, he was always going to crash in the bed with me, albeit, any other 5* would have asked the question when you book a room with 2 beds? ... - Maybe ambitious ... Went for breakfast few bits have a supplement, but not a big deal, I get that the last couple of years have been tough on the industry and its only a couple of Euro's , day 1 all good, no issues, headed up the slope (Gondola is about 2 mins away) wasn't an issue collected tickets and went up. Job done - No hotel issues. Got back day 2 - Went in got changed, enquired about the spa, both of us thought we could do with a little chill in the pool , they then tell you that you can only take kids in between 12-6... Bit of an issue in ski season in my opinion, I asked if there is a way to amend the policy, he had lessons at 12 so was a pain, and we could have gone in before as was no bookings, ultimately refused so booked for 5pm the next day. Went down at 4:55 - given some towels, some flip flops and a reception from the most miserable 2 people I have met in a while... Went in, no issues, 5:58, the 2 happy people from the spa come in and moan that 5-6 of us haven't left, we'd booked till 6 & paid till 6... but clearly the 2 minutes were for exiting... the spa, not for using your hour. No biggy I guess.... But ***, you pay for a pool, then are chased out, I'm not one for taking advantage, however would like to have an hour rather than feel like that's the time I have to be out of the changing rooms. Next day we didn't bother booking it, went out for dinner and then went downstairs to play bowling and arcade games, nice little feature tbf, take some euro coins downstairs. Jacuzzi suite isn't worth it, as it took about 2 hours to fill up and its not great for having a shower in (water leaks off the site) but overall it was a pleasant stay, in both location and the general hotel. No real complaints other than the agreement it doesn't really feel like a 5*, probably a 4* at best ... Would I go back, for convenience, yeah, for the spa, no, but in general it was all ok, probably didn't feel like I got value for the price, but we enjoyed the trip... Fairly busy hotel but I think this is location driven.