Traditionally, we stay at a different hotel chain when traveling, but that hotel was sold out when I tried to make reservations. I imagine the local military base with its various ceremonies really keeps hotels in this area busy. By default, I saw Hyatt Place had availability with only a slightly higher price than what we normally pay, so I made the reservations. This was one of those happy accidents that resulted in me cancelling our December reservations at that other hotel and rebooking with Hyatt Place when we return for my son's military graduation. First, the price is in the same range with Holiday Inn Express and similar hotels, yet the facility and amenities are so much nicer. Our king suite room was wonderful (again -- price was slightly more than a regular room elsewhere). The bed was so comfortable, we had a nice work area, sink / counter / frig area, couch, huge tv, nice solid fixture, gorgeous shower area, great hygiene products, etc. Breakfast was wonderful. I'm not sure if they were missing anything at all, including two types of eggs, breakfast meats (yes bacon), danishes, cereals, etc. The pool and gym were clean and well-kept. I felt a little guilty -- as if I should be paying much more for our stay. I'm looking forward to returning.
- Guest User
The Hyatt @ North Columbus consistently provides SUPERIOR professional service. YOu are greeted each and every time you enter the lobby (it doesn't matter if it's your 10th entrance on the same day). Stephanie is the General Manager and she has an amazing staff. They meet her level of expectations for delivery of service every single time...and it's genuine. This team exudes the epitome of world-class hospitality and professionalism. The facilities are always sparkling clean. Cloud 9 is the comfort level of the beds...sweet, sweet rest and relaxation. I can go on and on...but when you visit, please reference my review and provide additional feedback. I look forward to you reading about your experience soon!
- Guest User