My stay for 6 days with The Reverie Saigon was truly Dream. Not only the location and extravagantly luxurious decoration of the hotel, the gist of the dream was the Hotel staffs' human attitude and delicate communication. The staffs were always ready for my demand: anything from cleaning, reservation of outing, dressing me up, in-room meal.... In particular, pre-communication by email on my schedule, Ms. Duong Le (Concierge Team) was excellent and flawless in her arrangement of my demanding requests. I felt sorry for consuming her much time and energy. Ms. Duong Le was absolutely patient, as I know I am myself haughty, boastful and sometimes naughty customer. I really thank other nice people. I remember a guy at the bar with whom I talk of happiness of human being. (I forget his name!) But I would like to point out a person, a cleaner of my room, Ms. Uyen who kindly sewed my button with charming smile. And I must also mention the SPA on its gorgeous atmosphere, tranquility and esthetician's supreme skill. ”Thank you all” is my message here. I hope I will visit again. Jennifer CHOU
- Guest User
This place blew me away. Like all of the other reviews, the pictures simply don’t do it justice. From the pick up at the airport to the drop off, the service here was at another level and I would rate it y stars on a scale of 2 tom5. The breakfast was mid bending.. the club fir drinks and snacks was like a frozen oasis out of the heat and hustle of Saigon. I can’t say enough about our visit. I have stayed at 100s of LHW hotels and this one ranks in the top five of anywhere in the worl. We had a gran suite thst was the size of a ballroom, amazing bathroom and seating area, great location, we will be back. Thank you very much for a great visit.
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