This was a truly royal experience. We enjoyed this property so much, that we cancelled any planned outings after the first day. The Palace/Hotel is extremely well maintained. Pre arrival with Gaurav Samtani was very pleasant. Arrival was made special by several members of the hotel staff and on a daily basis by Mehardin, at the front door. The food and beverage service was excellent - wide variety of choices, and no special request was impossible. While every staff contact was outstanding, I would like to mention Aaryan at the Trophy Bar, and also Aman, Karan, Saddique, Shashank, Chandan S, Pragya, N. Singh and Goverdhanji during our many meals. Saddique also was very attentive at the Polo Match. Even the young *** at the outdoor pool area and gym was great.
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I often travel abroad and have stayed in many high-end hotels, but I have never stayed in such a perfect hotel. It is unparalleled and dreamlike. From the moment of entering the hotel’s welcome ceremony, I feel his kingly style and courteous service. After planning a few local attractions sightseeing, a family of four stayed here for 24 hours before leaving reluctantly. Later I learned that this hotel was rated as the world's first best hotel in 2016.
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