This was my first visit to a TownePlace Suite property. The hotel was very clean and welcoming. I loved the double queen suite. The design is so functional. Lovely kitchen and bathroom, comfortable bed. By far, the most outstanding part was my check-in experience with Gemma! They were truly welcoming, professional, and so friendly. I called the front desk for help with the thermostat (it was my issue, not the thermostat), and Gemma was so helpful and friendly. I travel to this area frequently, and I will stay here again based on this experience.
Reviews have it right! The hotel fulfilled all our requirements - it is located close to restaurants, highway, but is in a quiet & safe area. It is bright but cool inside, well kept and clean. Breakfast is small but super-tasty, and well-cooked. The rooms are spacious, beds are comfortable, and looks like one of the newer hotels. Most importantly the staff is super friendly, attentive to our needs, and always available at the front desk which is the not the experience we had with other hotels. Strongly recommended. We will be back.
