Landmarks
Hill View Hotel Lake Kivu
0km
Mafene Building
0.75km
MTN Rubavu Branch
0.86km
Rubavu Mosque مسجد
1.1km
Cross border market
2.51km
Paroisse Muhato
3.35km
Kenya Air Crash Victims Memorial
3.5km
Avenue de la Cooperation 2
Hill View Hotel Lake Kivu Map, Address, Transportation & Nearest Stations and Airport
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Reviews From Real Travelers
We know that the state of Ruanda has a strict and tough Corona protocoll and we don`t want to act against this at any time. We stayed from 13.12.2021 till 16.12.2021 in the Gorilla Lake Kivu Hotel in Gisenyi. The staff was very friendlly an helpful but the manager Mr. N.W. failed many times. Mr.N.W. saw at arrival the positive Covid-PCR-Test of my wife (former PCR- tests were all negative) and a negative Rapid-test of the same day, then he asked us to stay in the room, what we did. Then he promised us a medical consulting and examination (I’am a medical doctor too) at the same day and he promised to arrange a new PCR-Test on the 17.12.2021, after 4hours of waiting he gave us the information that he was trying, this was a lie, on the 17.12.2021 he admitted that he had done anything, but in the morning of this day he came with the police and insisted to her to put my wife a GPS-Bracelett on. At this situation I saw flickering $-signs in his eyes. He treated us as prisoners and not as paying guests, we had no daily housekeeping and nobody took care of us, nobody ask us for our personal daily needs, we get toiletpaper, exchanging of towels only on request even the paid breakfast, he was unable to organize the exchange of a not working lightbulb in the bathroom or to give us a moskitokiller, he allowed noisy und loud gardenparties which disturbed us till 4:00am in the morning. He was unable to arrange a personal talk between my wife and a member of the UN which was send by our niece working by th UN in Goma, we stayed on the groundfloor and a talk was easily made over the balcony. I wanted to say ”Good bye” to him on departure day he was inhouse but he didn’t want to see me. We are sorry to say but this is no hospitility or way to treat paying guests, we cannot recommend or appreciate this management. My personal opinion is, he ist the wrong man at this place, a manager’s duty ist to talk to guests and solve problems in a gentle, polite and diplomatic way and make guests feel comfortable and safe. This management is not 3-4 stars worth! The country is very polite, helpful and honest, what we can't say that about the hotel experience in this hotel. We also learned, that we were not the only guests, who make such an experience, really not a recommodation. Thomas ans Annette Guenster
- Guest User
Before my return to France, covid test forces direction the Gorillas hotel to be confined and wait for the result and the outlet sesam. Room with a quite large balcony giving the park and the pool face to the lake.Very pleasant view, resting without power of benefit, unfortunately enjoying this waiting, inspection of the suite which shocks TV not flat screen Old tube and satellite antenna as everywhere not much works.A pleasant littery.The SDB is to completely remake , constant ground water flask, disgraceful shower courtyard and a shoe-top bathroom height while avoiding this flask The staff were very correct, all was put in place in room, WhatsApp reservation and disinfection of the places despite this pandemic .
- gopro81
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5 star
7 Reviews
Gisenyi|1.27km from city center
We know that the state of Ruanda has a strict and tough Corona protocoll and we don`t want to act against this at any time. We stayed from 13.12.2021 till 16.12.2021 in the Gorilla Lake Kivu Hotel in Gisenyi. The staff was very friendlly an helpful but the manager Mr. N.W. failed many times. Mr.N.W. saw at arrival the positive Covid-PCR-Test of my wife (former PCR- tests were all negative) and a negative Rapid-test of the same day, then he asked us to stay in the room, what we did. Then he promised us a medical consulting and examination (I’am a medical doctor too) at the same day and he promised to arrange a new PCR-Test on the 17.12.2021, after 4hours of waiting he gave us the information that he was trying, this was a lie, on the 17.12.2021 he admitted that he had done anything, but in the morning of this day he came with the police and insisted to her to put my wife a GPS-Bracelett on. At this situation I saw flickering $-signs in his eyes. He treated us as prisoners and not as paying guests, we had no daily housekeeping and nobody took care of us, nobody ask us for our personal daily needs, we get toiletpaper, exchanging of towels only on request even the paid breakfast, he was unable to organize the exchange of a not working lightbulb in the bathroom or to give us a moskitokiller, he allowed noisy und loud gardenparties which disturbed us till 4:00am in the morning. He was unable to arrange a personal talk between my wife and a member of the UN which was send by our niece working by th UN in Goma, we stayed on the groundfloor and a talk was easily made over the balcony. I wanted to say ”Good bye” to him on departure day he was inhouse but he didn’t want to see me. We are sorry to say but this is no hospitility or way to treat paying guests, we cannot recommend or appreciate this management. My personal opinion is, he ist the wrong man at this place, a manager’s duty ist to talk to guests and solve problems in a gentle, polite and diplomatic way and make guests feel comfortable and safe. This management is not 3-4 stars worth! The country is very polite, helpful and honest, what we can't say that about the hotel experience in this hotel. We also learned, that we were not the only guests, who make such an experience, really not a recommodation. Thomas ans Annette GuensterFromBRL 525
Perfect1 Reviews
Gisenyi|2.38km from city center
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Parking is accessible, supplied by the hotel for guests who arrive by car.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning.At Western Mountain Hotel, guests can choose from a variety of room configurations, some of which feature separate living room and balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper and television as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker and bottled water. Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms.FromBRL 517
2 Reviews
Gisenyi|3.61km from city center
When you stay at Maddy's Kitchen and Accomodation in Gisenyi, you'll be 3.3 mi (5.4 km) from Nyamyumba Hot Springs. This bed & breakfast is 1.1 mi (1.8 km) from Gisenyi Beach and 1.7 mi (2.7 km) from Rwanda Tourism University College.Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this bed & breakfast include complimentary wireless internet access and a picnic area.Enjoy a meal at the restaurant or snacks in the bed & breakfast's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary local cuisine breakfast is served daily from 6:00 AM to 11:00 AM.Free self parking is available onsite.Make yourself at home in one of the 7 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks, and housekeeping is provided daily.FromBRL 131
1 Reviews
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When you stay at Sawa Sawa Motel in Gisenyi, you'll be near the beach, within a 5-minute drive of Université Libre de Kigali and Rwanda Tourism University College. This hotel is 1.3 mi (2 km) from Gisenyi Beach and 5.3 mi (8.5 km) from Nyamyumba Hot Springs.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.Quench your thirst with your favorite drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:00 AM to 9:00 AM.Free self parking is available onsite.Stay in one of 19 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include complimentary bottled water, and housekeeping is provided on a limited basis.FromBRL 172
Perfect2 Reviews
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With a stay at Dian Fossey Nyiramacibir Hotel in Gisenyi, you'll be a 4-minute walk from Rwanda Tourism University College and 7 minutes by foot from Université Libre de Kigali. This hotel is 1.1 mi (1.7 km) from Gisenyi Beach and 5.2 mi (8.4 km) from Parc National des Virunga.This hotel offers designated smoking areas.At Dian Fossey Nyiramacibir Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.Free self parking is available onsite.Make yourself at home in one of the 26 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and bathrobes.FromBRL 523
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Excellent0 Reviews
Gisenyi|2.66km from city center
The Belvedere Hotel provides a great place for travelers to relax after a busy day. The Belvedere Hotel offers a pleasant stay in Gisenyi for those traveling for business or leisure. This hotel is located near many of Gisenyi's attractions including Ames Boat & Tours, Vision Jeunesse Nouvelle and Cotton Club. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. SOLD OUT
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Gisenyi|3.03km from city center
When you stay at Beach Garden BnB in Gisenyi, you'll be on the beach, within a 5-minute drive of Gisenyi Beach and Rwanda Tourism University College. This beach bed & breakfast is 1.8 mi (2.8 km) from Université Libre de Kigali and 3.7 mi (6 km) from Nyamyumba Hot Springs.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This bed & breakfast also features a television in a common area, a picnic area, and barbecue grills.You can enjoy a meal at the restaurant serving the guests of Beach Garden BnB, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 10 AM.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 5 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and slippers. Conveniences include electric kettles, housekeeping is provided daily, and irons/ironing boards can be requested.SOLD OUT
1 Reviews
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When you stay at Sawa Sawa Motel in Gisenyi, you'll be near the beach, within a 5-minute drive of Université Libre de Kigali and Rwanda Tourism University College. This hotel is 1.3 mi (2 km) from Gisenyi Beach and 5.3 mi (8.5 km) from Nyamyumba Hot Springs.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.Quench your thirst with your favorite drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:00 AM to 9:00 AM.Free self parking is available onsite.Stay in one of 19 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include complimentary bottled water, and housekeeping is provided on a limited basis.FromBRL 172
7 Reviews
Gisenyi|1.27km from city center
We know that the state of Ruanda has a strict and tough Corona protocoll and we don`t want to act against this at any time. We stayed from 13.12.2021 till 16.12.2021 in the Gorilla Lake Kivu Hotel in Gisenyi. The staff was very friendlly an helpful but the manager Mr. N.W. failed many times. Mr.N.W. saw at arrival the positive Covid-PCR-Test of my wife (former PCR- tests were all negative) and a negative Rapid-test of the same day, then he asked us to stay in the room, what we did. Then he promised us a medical consulting and examination (I’am a medical doctor too) at the same day and he promised to arrange a new PCR-Test on the 17.12.2021, after 4hours of waiting he gave us the information that he was trying, this was a lie, on the 17.12.2021 he admitted that he had done anything, but in the morning of this day he came with the police and insisted to her to put my wife a GPS-Bracelett on. At this situation I saw flickering $-signs in his eyes. He treated us as prisoners and not as paying guests, we had no daily housekeeping and nobody took care of us, nobody ask us for our personal daily needs, we get toiletpaper, exchanging of towels only on request even the paid breakfast, he was unable to organize the exchange of a not working lightbulb in the bathroom or to give us a moskitokiller, he allowed noisy und loud gardenparties which disturbed us till 4:00am in the morning. He was unable to arrange a personal talk between my wife and a member of the UN which was send by our niece working by th UN in Goma, we stayed on the groundfloor and a talk was easily made over the balcony. I wanted to say ”Good bye” to him on departure day he was inhouse but he didn’t want to see me. We are sorry to say but this is no hospitility or way to treat paying guests, we cannot recommend or appreciate this management. My personal opinion is, he ist the wrong man at this place, a manager’s duty ist to talk to guests and solve problems in a gentle, polite and diplomatic way and make guests feel comfortable and safe. This management is not 3-4 stars worth! The country is very polite, helpful and honest, what we can't say that about the hotel experience in this hotel. We also learned, that we were not the only guests, who make such an experience, really not a recommodation. Thomas ans Annette GuensterFromBRL 525
Perfect1 Reviews
Gisenyi|2.38km from city center
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Parking is accessible, supplied by the hotel for guests who arrive by car.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning.At Western Mountain Hotel, guests can choose from a variety of room configurations, some of which feature separate living room and balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper and television as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker and bottled water. Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms.FromBRL 517
Breakfast
Excellent0 Reviews
Gisenyi|2.66km from city center
The Belvedere Hotel provides a great place for travelers to relax after a busy day. The Belvedere Hotel offers a pleasant stay in Gisenyi for those traveling for business or leisure. This hotel is located near many of Gisenyi's attractions including Ames Boat & Tours, Vision Jeunesse Nouvelle and Cotton Club. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. SOLD OUT
1 Reviews
Gisenyi
When you stay at Sawa Sawa Motel in Gisenyi, you'll be near the beach, within a 5-minute drive of Université Libre de Kigali and Rwanda Tourism University College. This hotel is 1.3 mi (2 km) from Gisenyi Beach and 5.3 mi (8.5 km) from Nyamyumba Hot Springs.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.Quench your thirst with your favorite drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:00 AM to 9:00 AM.Free self parking is available onsite.Stay in one of 19 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include complimentary bottled water, and housekeeping is provided on a limited basis.FromBRL 172
1 Reviews
Gisenyi|3.03km from city center
When you stay at Beach Garden BnB in Gisenyi, you'll be on the beach, within a 5-minute drive of Gisenyi Beach and Rwanda Tourism University College. This beach bed & breakfast is 1.8 mi (2.8 km) from Université Libre de Kigali and 3.7 mi (6 km) from Nyamyumba Hot Springs.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This bed & breakfast also features a television in a common area, a picnic area, and barbecue grills.You can enjoy a meal at the restaurant serving the guests of Beach Garden BnB, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 10 AM.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 5 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and slippers. Conveniences include electric kettles, housekeeping is provided daily, and irons/ironing boards can be requested.SOLD OUT
7 Reviews
Gisenyi|1.27km from city center
We know that the state of Ruanda has a strict and tough Corona protocoll and we don`t want to act against this at any time. We stayed from 13.12.2021 till 16.12.2021 in the Gorilla Lake Kivu Hotel in Gisenyi. The staff was very friendlly an helpful but the manager Mr. N.W. failed many times. Mr.N.W. saw at arrival the positive Covid-PCR-Test of my wife (former PCR- tests were all negative) and a negative Rapid-test of the same day, then he asked us to stay in the room, what we did. Then he promised us a medical consulting and examination (I’am a medical doctor too) at the same day and he promised to arrange a new PCR-Test on the 17.12.2021, after 4hours of waiting he gave us the information that he was trying, this was a lie, on the 17.12.2021 he admitted that he had done anything, but in the morning of this day he came with the police and insisted to her to put my wife a GPS-Bracelett on. At this situation I saw flickering $-signs in his eyes. He treated us as prisoners and not as paying guests, we had no daily housekeeping and nobody took care of us, nobody ask us for our personal daily needs, we get toiletpaper, exchanging of towels only on request even the paid breakfast, he was unable to organize the exchange of a not working lightbulb in the bathroom or to give us a moskitokiller, he allowed noisy und loud gardenparties which disturbed us till 4:00am in the morning. He was unable to arrange a personal talk between my wife and a member of the UN which was send by our niece working by th UN in Goma, we stayed on the groundfloor and a talk was easily made over the balcony. I wanted to say ”Good bye” to him on departure day he was inhouse but he didn’t want to see me. We are sorry to say but this is no hospitility or way to treat paying guests, we cannot recommend or appreciate this management. My personal opinion is, he ist the wrong man at this place, a manager’s duty ist to talk to guests and solve problems in a gentle, polite and diplomatic way and make guests feel comfortable and safe. This management is not 3-4 stars worth! The country is very polite, helpful and honest, what we can't say that about the hotel experience in this hotel. We also learned, that we were not the only guests, who make such an experience, really not a recommodation. Thomas ans Annette GuensterFromBRL 525
Perfect1 Reviews
Gisenyi|2.38km from city center
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Parking is accessible, supplied by the hotel for guests who arrive by car.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning.At Western Mountain Hotel, guests can choose from a variety of room configurations, some of which feature separate living room and balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper and television as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker and bottled water. Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms.FromBRL 517
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