From the moment we walked into this hotel we were very impressed. The front desk person was excellent. Her name is Giselle. She was extremely professional, courteous, friendly, paíd attention to detail, excellent oral and written communication.She went above and beyond the scope of her job by making sure we have everything we need. The young lady that worked in the complimentary breakfast area was excellent, she was really on top of keeping that area extremely clean. She also was very attentive to refill anything that was getting low.She has a very humble demeanor. She really cared about doing the very best she can at her position, She was very friendly and smiled a lot.This is something you do not see a lot these days.Her name is Maria. Please please please consider staying at this hotel, you will be extremely satisfied with the cleanliness of the room , the kindness of the staff.
- Guest User
The hotel is staffed with very good people.. from the front staff to the person who manages the breakfast area. The hotel was close to Clermont's downtown which provided a nice walking experience with great shops and restaurants.. stop by the cookie queen factory for amazing cookies.. as we returned to the hotel at night you can watch the Disney fireworks at a distance from their driveway. Great hotel.. would highly recommend..
- Guest User