Harrah's Casino & Hotel Council Bluffs Map, Address, Transportation & Nearest Stations and Airport

It is the best western hotel that always believes and books. I prefer bw wherever I go. Friendly staff and good hotel facilities

We stayed here one night during our mid west four state driving tour. This was a really nice property. Everyone was extremely nice and accommodating at the hotel. The front desk staff were very kind to look up some tourist information for us while we were checking out our room. The hotel itself is only a short ten minute drive to Omaha. It is very conveniently located near the three ******s, indoor go carts, large movie complex. and other local attractions. It is really close to I-80/29. there are plenty of food options in the area. Our room was very modern and very clean. The room had everything we needed including a fridge. My wife felt that the bed was one of the best hotel beds that we had slept in recently. The pillows were very large and fluffy. The A/C worked really well and was very quiet at night. The property itself sits in an industrial area but was very quiet, especially at night. The price was in line with other hotels in the area. We got back really late from the ****** and there was plenty of parking available.The complimentary breakfast had numerous hot and cold items and everything tasted great. There is something for everyone on the menu. Check-in and check -out was a breeze. The staff was very attentive. Most importantly, my wife left a personal item in the room. We called two days later when we realized she had left something. The staff found it and mailed it to our home which we really appreciated. Would highly recommend this property if you are staying in the area.

We had made arrangements with a nearby hotel to check in at 1:00 the day of our arrival because we had an afternoon wedding in Omaha and needed to get ready. However, the receptionist there wasn’t very cooperative. So we showed up at holiday Inn and asked if they could accommodate us. The receptionist was very accommodating and did everything she could to help. We got into a room quickly, and made it to the church on time. We paid about $50 more for the night than we would have, but it was worth it. The only thing I didn’t care for was the smell of chlorine when we walked in. They do have a pool but an overwhelming smell like that usually means it’s not cool enough in the room or very well ventilated. But that was the only thing I noticed. Everything else was very nice.

Overall, this would be a good hotel property - not amazing - but good. However, the insanely bright flashing light of the smoke detector (compared to smoke detectors in dozens of other hotels rooms I've stayed in through years of work-related and recreational travel) requires a WARNING: Bring a sleep mask. Or you may want to pack some masking tape or duct tape to temporarily cover the bulb of the smoke detector (of course, without doing anything that would interfere with its operation). This may not be an issue if you are not a heavy sleeper or if you find flashing lights restful. Even sleeping in a position that faced away from the detector, the intense, flashing, green light (about every 10 seconds) lit up the ceiling, walls, and sides of the pillow. I've experienced issues with flashing smoke detector lights before - but none like this one. Who was the unqualified buffoon at Marriott who selected this model for a room intended for sleep?! Apart from this [significant, for me] flashing-light-in-room issue, the hotel was decent. It seemed safe and reasonably clean. The rate was reasonable. The front desk staff were professional and competent. Bedding was comfortable. The location is convenient for accessing nearby downtown Omaha. The setting is a little bland - in the middle of an area of parking lots and sports venues. You'll need a car to get to more interesting areas of Council Bluffs & Omaha for meals, etc. The soundproofing is not great. We could hear our neighbors TV clearly most evenings as well as noise in the hallways. The hotel provides coffee but does not offer tea - in the rooms or in the front lobby. I guess the same genius who saved money by buying a combo smoke detector/lighthouse decided that lowering service another notch in order to save $0.50 per guest (on tea) was a smart idea for a business in the hospitality industry. A final note on the smoke detector. The light bulb on this model illuminates both on the outside (like most models) but also (deviously!) within the inside of the plastic frame - and the frame has a big grating. So even if you put a small piece of tape or a band-aid on the exposed, outside part of the bulb, you will still get to see some flash from within the grating. With apologize to the reader if this review seems a bit obsessed with the smoke detector, but I have stayed in literally hundreds of hotel rooms and not experienced a flashing smoke detector light THIS intense before. My primary goal for my hotel room is sleep, and it boggles my mind that someone chose a model with a very bright flashing light for a hotel room. Come prepared.

We enjoyed 3 days at the Hampton Inn Council Bluffs. Started off right with coffee and a cookie available when we checked in. Then Jessica at the front desk helped us find a good pizza place nearby, and she also told us about the shuttle service available to anywhere within 5 miles of the hotel. That was fabulous! We were driven in a nice new van back and forth to the zoo and to Old Town Market. Breakfast had a lot of variety, plenty to eat and menu changed everyday. We enjoyed spending time sitting at the chairs and table outside right by the MIssouri river. Our daughter recommended this hotel to us, and we are so glad. We will be back.

The air conditioning unit was shoty and would get very very loud at times. Our daughter and her fiance slept on the fold out couch bed. When I tried to get a blanket for them, I was told they didn't have any and I was given a sheet. The king bed was very nice. Nice location and attached to the ******.