The hotel was clean, staff was very friendly, our room was (surprisingly) ready quite early and they allowed us to check in hours before (this was a nice treat). The location is great - minutes from the Bourne bridge, plenty of entertainment and restaurants nearby, easy to travel to and from (esp off season). Convenience stores and the like are right nearby. It's quiet and being right along the canal and walkway was SO lovely!!! They have a nice fire pit outside - we enjoyed that. The pool is nice. Small. Much smaller than it appears online. No reflection on the hotel/staff at all, but if it's busy in there, it can be LOUD. There are not enough seats for everyone if it's busy so just keep that in mind. We had a water view room with two queen beds - go for the water view, it's lovely and you can see the Bourne bridge from your room (well, we could) as well as the walkway along the canal. It was just lovely, really. We're looking forward to visiting again. We're pretty local so visiting was for something ”different” on a weekend and a bday celebration. Definitely a nice diversion from the status quo on a busy weekend.
- Guest User
They were friendly and accomodating. The evening crew were very pleasant when we arrived, they went out off their way to help with a concern. I am allergic to down and they found alternate pillows for me. Breakfast was good, son enjoyed the chocolate and vanilla waffles.
- Guest User