Stayed at this Hampton for a wedding in the area, and we ran into many issues that make the property very hard to recommend, but let's cover the positives first. The hotel itself is in pretty good shape, with decently-sized rooms and fresh decor. No surprises here - in a sense, if you've seen one Hampton, you've seen them all, though that's not necessarily a bad thing. Front desk staff were friendly and helpful, despite the hotel being fully booked and very busy all weekend long. Onto the negatives. Our room was very dirty on arrival, with hair left on the carpets and some troubling brown streaks in the bathroom. For whatever reason, the air conditioning blew incredibly moist and wet air into the room, and even after turning the unit off, my girlfriend was left with hives and skin irritation for days afterward. A few staffers got into an expletive-filled screaming match as breakfast was closing down one day, which isn't a good look for a property that targets families. I brought all of this to management's attention as we left, and I sincerely hope everything was addressed. If this hotel wasn't part of the pre-booked wedding block, we'd have checked out early and stayed somewhere else. This was a pretty unpleasant experience for everyone in our room, but reviews for this property seem positive overall, so your mileage may vary; if you stay here, maybe think twice before running the air conditioning.
- Guest User
We recently stayed at the Hampton Inn & Suites by Hilton Stroudsburg Pocono Mountains. We were welcomed to the hotel by Giovanni who checked us in and provided information on local restaurants We like the fact that the restaurants listed were locally owned, not chain establishments. Giovanni's demeanor was both welcoming and professional. Our room was clean, comfortable and spacious. Our only complaint was the to go breakfast. We think that there are better choices than a small bagel and tasteless apple.
- Guest User