4.3/5Excellent165 Reviews
Xinyuan|0.72km from city center
Checked in last night, the hot water system failed at night, the hotel did not have hot water for one night, it was not available until the morning, and I didn’t sleep well all night. The hotel was too slow to deal with the equipment emergency. It is reasonable to say that when encountering such a thing, the hotel manager should go to the lobby to apologize to the guests personally. And take the initiative to give the guests appropriate compensation, but the fact is that there is no, the hotel service awareness is too bad; and the hotel breakfast is too simple.
The room in this hotel is very large, the room decoration is also good, and the conditions are completely good. I hope to improve the management and improve the quality of service; I also hope that the Trip.com platform will strengthen the training supervision.