Grand Cubana Hotels Map, Address, Transportation & Nearest Stations and Airport

We booked two rooms and we were only able to get one room when we checked in and the other room an hour and a half after! We followed up multiple times and complained about how the room wasn’t ready when it’s already the check-in time. They told us that the staff was already on the way up to bring the key card for the other room yet it took a long time (given the fact that the rooms were just at the second floor, above the lobby) when we followed up for the third time, we were told that the card was being brought from the main wing that’s why it’s taking so long like? we literally got the key card from our first room on the front desk lobby below our floor (ocean wing). They are also very strict about the room capacity that you have to pay 3k plus to pay for an extra person unlike other four-five star hotels. The room was also dusty, my boyfriend kept sneezing non-stop when we went in the room and had to take anti-histamine. Facilities were great though.

It's a quiet place so if you like to have a vacation with family I think this place is perfect. They have a bar though to sip and unwind facing to the beach it's such a great ambiance. They also have restaurant with a classy and elegant vibe. What I like is the hotel is really clean and modern their staff is very polite and hospitable. With the food hmm I like the breakfast than dinner both are buffet. The time we went there they have a Zumba in the pool and I find it cute seeing guest doing Zumba together.

We spent 8 days at the resort, our first ever stay at the resort. Although it is by the sea, beach area is very small. You cannot go for a stroll on the sea…which kinda beats the purpose of being by the sea. Still, view from the Azure restaurant - where we used to sit most of the day- was nice. It’s supposed to be ‘garden resort’! With rooms on the ground level in a hut kinda setup. Very very few villas if they have beach view.  It was quite relaxing with fresh air though. Pool is nice. Very well maintained property. Food at the breakfast was fantastic. And the staff even more so. Very helpful and caring. They looked after us extremely well. Special thank you to dear Jana who prepared special food for us everyday. Generally everyone at the hotel were top class!  Spa was nice too. Dimi who helped me there was excellent at her job.

Here’s a more detailed and broader version of your review: ”The hotel provides an incredible sunset view, perfect for unwinding after a long day. The staff are exceptionally friendly, accommodating, and responsive to any requests, making the stay even more enjoyable. The property is well-maintained, with clean and tidy rooms that are inviting and comfortable. There’s a pleasant, fresh scent throughout the hotel, adding to the overall positive atmosphere. A highly recommended place for a relaxing stay!”

recently stayed at this hotel and was thoroughly impressed. The service was outstanding from the moment I arrived. I was pleasantly surprised to be allowed an early check-in, which made my trip so much more comfortable. The hotel’s environment is beautiful and well-maintained, providing a peaceful and relaxing atmosphere. What truly stood out was the staff—they were incredibly polite and welcoming, always greeting me with a smile whenever I passed by. Their attention to detail and warmth made my stay feel extra special. I highly recommend for anyone looking for great service and a delightful experience!

Kandaya is kinda pricey but we get the service worthy for the price. All the staff are friendly, reliable and fast. We never had any single problems or concerns during our stay. We just need more time to explore the resort more. Everything was perfect

The hotel is suitable for a relaxing vacation! If you go diving, you can live directly in the dive shop. Generally, accommodation is provided. Although the place is relatively simple and remote, the overall environment is still very clean, and the locals are very friendly and kind!

What an underwhelming experience staying at Movenpick Mactan. I had two reasons for booking at Movenpick after reviewing their website. I am a member of the loyalty program that Movenpick is associated. It wasn't until after I booked that I found out that the ACCOR Live Limitless loyalty program did not apply to this particular Movenpick hotel. My wife and I were celebrating our birthdays as well as wedding anniversary so when I saw the Ibiza facility on the website we were excited that this would be a celebration/vacation to remember. We soon found out after arrival that the Ibiza precinct had been damaged in a typhoon 3 YEARS AGO (2021) and had not reopened. I questioned an executive about the possible misleading information on the website and was told that it takes about 1 year to remove it from the website (really????) and another year to have it uploaded again so it was left there offering an experience that wasn't there. The breakfast buffet was very good and the staff at all outlets were friendly helpful and very courteous. The same cannot be said of the snacks (spring rolls) near the pool that were served overcooked. The club sandwiches were delicious. Our anniversary dinner Crispy Pata and Pochero were bland and not up to what we would expect from a five star hotel kitchen. It was an underwhelming experience. If you want filipino food then walk to the entrance and diagonally opposite is the Morning Glory restaurant which we visited and enjoyed a delicious array of filipino cuisine.