Four Points by Sheraton Sherwood Park Map, Address, Transportation & Nearest Stations and Airport

Well, the valet & front desk staff were cordial, the room was quite small with a weird sliding window between the sink & the bed, the special big ice they encourage you to order doesn't fit in any of the glasses provided in the room...the room service was hit & miss...the workout area was absolutely AMAZING though...world class... The lobby bar is quite crafty/cold in winter...almost everyone had their coats on...the bartender was excellent! All in all not good value for your dollar...

It has been a few years since I last stayed at this hotel. I was greeted at reception by Chris who was very friendly and efficient. Chris is a great ambassador for the hotel and makes you feel welcome. He thanked me for choosing the hotel and being a Titanium Bonvoy member. I did receive the expected amenities for my stay. Parking is very easy with the West parkade adjoining the hotel. I chose this hotel due to a meeting close by and then a second night being close to enjoy an Oilers game at Rogers Place. I enjoyed breakfast at District 102 Restaurant which is part of the hotel on 3rd floor (separate review). I was upgraded to a very nice suite which overlooks the City Centre Mall. Beds are very comfortable, work area is very good and chairs are very welcoming. Room and bathroom were very clean. Housekeeping staff are also very friendly and greeted me in the mornings (stayed two nights). This hotel is ideal for venues in the downtown area. Access is easy and a very welcoming and inviting staff. I look forward to returning soon.

Had a 3 nights booked at the hotel The second night, the central AC died while the town was in the middle of a heat wave, with temperatures near 90 (30c) outside. Temperature in the room was around 78 (24c) upon returning to the room after dinner. I had a terrible sleep, as the temperature kept rising through the night and in the morning it was at 82 (26c). I complained to the front desk and was awarded on the spot 15 000 Marriott Bonvoy points! I was told that the situation would return to normal by the end of the day. Upon returning from business day, it wasn't fixed and the temperature in the room was 86 (28c). Went back at the front desk and was told that the crew was still working on the issue and that everything should be fixed soon. Went out with my colleagues for dinner and when we got back, the situation was not fixed yet. The machine was fixed, but it needed to be filled with the cooling gas, then some tests would be required, etc... There was no way I would stay in my room under those conditions. I had 2 colleagues there as well and I was paying for all rooms. The front desk person kept apologizing for the situation and I replied that apologies were accepted, but it would not help me getting some much needed sleep. I asked her if we could be relocated. Her first answer was no, but I did not gave up and after 1-2 minutes, she told me that she would talk with her manager. When she returned, she told me that we could all go to our rooms and that they were making calls to inquire about relocations and that we would be called back asap. After 10 minutes in the room, got a call back with the good news that we were relocated to a Four Points by the airport (as we were leaving the next day anyway) and that the hotel would take care of the cab fee to get there. I was more than pleasantly surprised with the outcomes. Out of a very tough situation, the personal on site was effective in finding a solution that was quite acceptable. The hotel itself was pleasant and the staff very friendly. They had to deal with a situation they had no control over it and make me a happy customer.

The room belongs to the suite, the hotel does not have breakfast, but there is a restaurant and bar next to the hotel, it is very convenient.

Once again, the location is good, that is, the square is now being repaired, and the surrounding roads are not so good. His bed is awesome, that is the feeling of sleeping and not wanting to get up.

1. The location is not in the city center, it is on the south side. The building is 10 stories high and there are no other high-rise buildings in the surrounding area. It is very suitable for overlooking the sky and the evening glow. 2. The facilities and facilities are quite satisfactory, and the height of the bed is high. This is the standard configuration of North American hotels, and the hardness is moderate, not hard or soft. 3. There are 2 restaurants in the hotel, 4404 restaurant is recommended, and there is also a bar service at night. The draft beer inside is local craft beer, which is very authentic. 4, across the wide driveway in front of the hotel, is a shopping and living area, there are North American supermarket Wal-Mart, Chinese supermarket Datonghua, Korean supermarket HMart, as well as Western food, gourmet fast food, Chinese and Japanese restaurants, etc. about 10 restaurants It is quite rich. 5. With free WIFI, you can use it freely, there is no limited speed limit, and there is no problem in watching movies 6. When I went to live at the end of 2019, no one felt like it, and I didn't see a Chinese move in. The front desk staff are all foreigners, all are English-speaking and no Chinese-speaking 7. One flaw is that the faucet from the washbasin has a small water outlet, but the water from the bathtub faucet is very hot.

Breakfast is a typical continental breakfast, but there are a wide range of fruits, dairy products and bread. The reception is very friendly and valet parking is very convenient. It is very close to Albert University Hospital and within walking distance.

After checking in, the hotel charged two extra room charges because of communication problems with Ctrip.com and checked out 5.12, which has not been processed so far. Excellent location. It's easy to go anywhere.

Ctrip.com commented that the hotel was ”poor” and booked the hotel with anxiety. - Because the hotel is in the city center - the subway is convenient for transportation - it is very convenient to go to the ”H” Italian restaurant - there is an airport to the hotel bus, so I know the bad reviews too. Booked. However, the beautiful airport hotel bus is sent to the hotel door for 18 yuan one-way - the front desk reception is a handsome Chinese guy, speaks Mandarin. The hotel is warm and welcoming. The swimming pool gym is on the top floor of the 27th floor - the scenery is very good and the room is upgraded to the 20th floor. After that, I also booked a Greyhound bus ticket to Calgary for me. It is worth a big compliment. This hotel is a five-star hotel on Ctrip.com, but it is a four-star hotel on Google Maps. But the hotel room facilities are good, the shower faucet is very good, completely subverting the original cognition. And in the past two days, I saw a Chinese tour group, and there was Chinatown nearby - although it was not big and felt that the law and order was not good, ”Happy everyone” produced good, especially after the meal, the sugar was great! Shantou Simi is free to eat - Qilian drink three bowls! Almost help the wall to leave the ”Happy Music” restaurant! Figure 3 ”H” Italian restaurant is also near Chinatown, the production is very good, the environment is very good, worth 4.6 points!