Nice hotel, luxury, comes with lounge, snacks, breakfast and simple meals provided, for suite room check in at 43th floor, meet and greet girl at lobby kinda...., cause she said opps sorry I just can speak English, why they assign a person greeting at lobby with just English speaking, try to learn from Emirates, it's weird, when in elevator ,you ask something to her in Cantonese, she look at you and answer sorry I don't understand, then you speak in Chinese, and she say sorry just English @@.
- susu sinyin
the hotel staff's service was excellent. they responded to our requests swiftly and with care and attention to detail. our room had an excellent view of the harbour. The bathroom and the cloakroom provided us with plenty of space to move around. The dine in service was nice also
- Guest User