We called when we booked and were told that the pool was open. This was important as it was a bit of a staycation and our 4 year-old son was excited to swim in the pool. When we arrived, it was not open, and it did not even appear to be actively under cleaning or repair. Also note: the pool area looks nothing like the photos. On our day to leave, the maid tried to get in 5 minutes before 11AM (the very early check-out time). Then, as we were leaving, 10 minutes later, the front desk called, presumably to tell us to get out. The hotel was not at all busy and this, combined with the pool experience (or lack thereof), left a bad taste in our mouth. We come to the area often and will not return. Also note: we were told that they were going to start charging an Amenity Fee - two days after we were departing. I have no clue what this fee could possibly cover, as they don't have a gym, and the pool does not even have furniture, so buyer beware.
- Guest User
Book a hotel abroad for the first time, very convenient
- sunny