Great hotel facing the ocean. Clean rooms, affordable stay, and very friendly staff. They offer limited parking in garage nearby, 12 euros a day. Street parking is available as well for free. Nice restaurants in the area, also by the ocean.
- Guest User
The walls are wafer thin, you can hear conversations and chair movement from other rooms. On Saturday night there were two girls singing and banging on doors in the corridor, this is not the hotels fault however they seemed to deal with the situation poorly. Come sunday night (22:30) my friend has a baby and we were in her room when we recieved a phone call from the hotel receptionist saying there is a noise complaint. We explained it was probably the baby ( they were just babbling away, not crying), they asked for us to move rooms. They were nice and gave an upgrade, however it was 22:30 the baby was ready for bed and we had to pack up the belongings and move rooms causing a lot of disturbance. The staff were apologetic and explained that they knew about the singing girls at 3am the night before ( I think they could see our frustration from the previous night regarding the real noise complaints) but it isn't really very good customer service. They realistically should've moved those who complained rather than asking a mother and a 4 month old baby move rooms at 22:30 at night. There was also a confusion regarding our booking. The lady on reception asked us to pay, although our money had been taken out of our account from *********** The rooms are clean, shower is good. Just a shame about the events which took place and how they were handled. Also, limited English, so if you do not know spanish you may struggle ( our friend is Spanish so we communicated through her).
- Guest User
