Embassy Suites by Hilton Rockford Riverfront Map, Address, Transportation & Nearest Stations and Airport

From the moment we walked in, every, single employee was friendly & helpful, even though they were at full capacity. The room was clean, fresh, and beautiful. The free breakfast had something yummy for everyone! Plenty of restaurants nearby, too. With several hotels close by, we felt we were in a safe area of town. The fitness area looked stocked (though we didn't use it), and the pool was wonderful. The hot tub jets were powerful. Such a relaxing stay!

We spent one night here while driving north for Christmas. This is a nice hotel, everything was perfect. The room was clean and comfortable. The breakfast was fresh and there was good service. The staff we met with were friendly and helpful. It was also one of the least expensive name brand hotels in the area. We will definitely return when we are in the area.

Worst Hilton property experience ever I am a diamond member and booked this room 2 1/2 hours prior to arriving last night while traveling. It was 11:40 pm — we were tired from driving through rain. Upon arrival — not only was the outside unkept but the Hampton Inn sign was not even lit. Cracks in the pavement. Weeds grown up. At the front desk I was informed that we had been placed in a handicap accessible double bed room - even with a booking and confirmation of a king room. Also - there is a $150 pet fee. What the heck?!!! The room rate was $111.86 after tax. Literally just needing a few hours of sleep before back on the road the next morning. I asked for a refund at the desk and was told it would have to be handled by manager the next morning. We drove a few miles down the road to a Home 2 Suites at Loves Park and the contrast couldn’t have been more glaring. Bright, clean -friendly front desk -as we wearily walked in after midnight. It was a wonderful experience at Home2Suites. They did tell us they had heard many horror stories about this Hampton Inn