DoubleTree by Hilton Palm Beach Gardens Map, Address, Transportation & Nearest Stations and Airport

The location is excellent. Next to it is a sip street, which also has hair, nails, cvs, a big supermarket, rice, vegetables, fruit, rice cookers, kettles are sold. The front desk service is very good, if you want to shop, there is a free hotel car transfer. Breakfast is an American breakfast, slightly monotonous. There is a free dinner from Monday to Thursday evening, with vegetable salad, soup with various miscellaneous dishes and more. No problem eating. Sometimes it tastes good. Drink beer and red wine for free. There is a kitchen in the room. Knife bowl, microwave oven, electric stove. The kitchen is very good.

I have some nice things to say about this resort but there is room for improvement. The property is well maintained and we were happy with our 2 bed, 2 bath unit with an ocean view villa. Daily activities were fun and enjoyable. The live music was great and added to the vacation vibe. Restaurant food was prepared well and there were several choices. I especially enjoyed the Mediterranean Salad. It would have been nice if there were more umbrellas at the pool and new deck areas. Also a few dining tables with some shade next to the pool would be a nice addition. The pools aren't very large and can get crowded. Luckily we were there during a non-peak time. Parking can be a challenge inside the parking garage and the parking spots are very small. Two levels are reserved for staff. We had a problem with getting the correct amount of resort credits with the concierge staff, which I have mentioned in my Marriott survey for management to address, but it was an major inconvenience with several conversations to get the situation resolved and it affected our impression of this resort. The area off property is a bit sketchy especially if you want to drive to the downtown area. We drove about 10-15 minutes to the Publix in Palm Beach Gardens because the closest one didn't look inviting.

The location is perfect and the food here was fabulous. Grouper Sandwich, Mahi tacos, shrimp n grits crab fritters… thank you Chef!! Berry creme brûlée, choc cake, cheese cake via room service was yummy. Brent and Jody took excellent care of us at the bar, Meiby and Gilbert at the beach and Savannah at the front desk. Highly Recommend The Singer!

When I arrived at the store, I didn't find the reservation information at the front desk. I was delayed for a while, but my attitude was very good. I also gave breakfast. The hotel is relatively new. The environment is very clean.

We love coming here annually. The property is gorgeous and well maintained! The rooms themselves go through renovations every several years, and there is plenty of storage space and comfort in them. I love opening the balcony door to hear the ocean waves at night. The resort has many pools, hot tubs; grills, volleyball courts, etc…and plenty of activities for people of all ages. It is a classic family vacation spot, and it will keep me happy for years to come! When we have children, we also plan to take them here.

I had a bad experience, I arrived at the hotel on 12/24/2023 around 10pm, the reservation was already paid, the attendant made a security DEPOST block $100 dollar on the cred card, and told us that breakfast would be from 7am to 11am , because it would be Christmas the next day, but the normal time was from 6am to 10am, so far so good, the problem started the day after we left the room to have breakfast, that's when COFFEE attendant said it was already CLOSED, AND IT WAS ONLY 9:40AM, SO LITTLE ATTENTION WAS GIVEN, FULL OF ATTITUDE, I CONTESTED HIM AND SAID THAT THE front desk ATTENDANT TOLD US THIS WAS BREAKFAST TIME FOR THE 25TH, AND THE COFFEE ATTENDANT TOLD US , I DON'T CARE, THIS IS NOT MY PROBLEM, WE GO TO THE front desk ATTENDANT FOR A SOLUTION, WHEN WE GOT THERE THERE WAS A COUPLE IN FRONT OF US, COMPLAINING TO THE SAME PROBLEM, WHEN He ASSISTED US THE ATTENDANT WAS ALREADY IRRITATED AND WAS RUDE, HE COULD NOT PROVIDE ANY SOLUTION, AND WOULD LEAVE A MESSAGE FOR HIS MANAGER, WE NEVER RECEIVED A CALL FROM THAT MANAGER, OR A SOLUTION, ON CHRISTMAS DAY, VERY UNPLEASANT, I DO NOT RECOMMEND ANYONE FOR THIS HOTEL, VERY LOW CLASS OF PEOPLE WORKING AND LACK OF MANAGEMENT...

Recently returned from a 4 night stay here during the cyber incident. We luckily, didn't suffer too much from the associated issues. We really liked the area and location. Hotel was very clean, and staff mostly pleasant and helpful. Some minor issues we felt , could have been more accommodating regarding Elite Bonvoy status, but overall, a nice stay and would definitely return .

I'm a Bonvoy Gold member, so I say in many Marriott hotels. The Courtyards are definitely not my favorite, but this one had the right location. On the good side, check-in was easy, the hall carpets are clean and good looking, my room was clean and quiet, and I had a good night's sleep. On the bad side, there is no microwave in the room. There is one located by the front desk in the little out cove where you can purchase meals, but you would have to do all your food heating there. What about if you brought in food from the outside? What a hassle that would be. Why can't there be a microwave in each room? My room had absolutely no decorative items such as pictures, wall hangings, or anything else on the walls. The walls were clean and nicely painted, but you got the feeling you were in some hostel. Of course, there isn't any safe in the room. That seems to be a common Courtyard ”attribute”. The shower was another problem. The shower has two wire racks right in the corner next to the shower head. My wife was washing her hair and cut her arm on the top wire soap rack. I'll show a picture of the rack. The shower has body wash, conditioner and shampoo containers, but who can read which is which when your glasses are removed, and your face is wet? Why can't there be a big ”B”, ”C”, and ”S” in large, white lettering? Would I stay here again? Yes, but only because of the convenient location.

So my day started off bad I could not find my newly purchased Rayban sunglasses. I tried my luck with the front desk . Travis is here from West V what an asset he is to any company , he found them off property and could have said no but he was completely honest and returned them . Wow I’m amazed thanks for being a good human .