Nowadays Four Seasons are not particularly attractive when compared to other luxury brands in town. For a St Regis or Mandarin Oriental, you get way more. However, Kuala Lumpur being Kuala Lumpur, it’s difficult to find good hotels in town anyhow.
This hotel is relatively new, and the hardware isn’t bad. The pool is unappealing, and the concierge service is lacking in that they cannot do anything more than delivering luggage.
Basic things like turndown or in room dining is good. Breakfast is unremarkable.
For the price, it wasn’t bad. For a Four Seasons, well it depends on what you find a Four Seasons to be.
- Hihijai
Courtesy not excellent
Luggage took 1 hour to arrive after requesting for it n that resulted we missed our Zohor prayers!!!
Food quality at curate deteriiorated ( breakfast)
Chinese restaurant service and food good
Booked for second night stay tro hotel - told full not able to book
Book tro Agoda for same room but was downgraded by hotel as same room am staying someone wanted 5 rooms in a row!!!. At least should have upgraded then to downgrade to accomodate. For 6 star hotel this not acceptable
- Abdul Rahman