Crossbasket Castle Map, Address, Transportation & Nearest Stations and Airport

We got married at Crossbasket in 2021 having a small wedding. We had previously visited the castle (prior to booking our wedding) and the service is the best we have received in Scotland. From booking our venue to the morning after our wedding the staff at Crossbasket were fantastic and couldn't do enough. The manager Rob, met us to show us around the castle when it wasn't officially open, he took the time to answer any questions we had and was fantastic. Vicki the wedding coordinator accommodated all of our requests and every member of staff went above and beyond on the day. We handed in a small bag of items which my husband planned to set up on the day, when he arrived every detail had been done for him. This allowed for a stress free enjoyable morning. We were married in the main castle and had our reception in the Stewart room. This suited our needs and despite covid restrictions at the time our day felt perfectly 'normal' (in line with the restrictions allowed). Our guests stayed in a few rooms which are huge and so comfy. We stayed in the Macintosh room which was stunning. My husband and I are looking forward to returning and staying again. The food was excellent with lots of choice and flavour. The roux menu is some of the nicest food we have ever had. We have since visited two ICMI properties and have to say they really set the standard for service and food across Scotland. We most recently stayed at Cromlix which similarly to Crossbasket had food to die for and service above the standard. This is something we highly recommend and we look forward to trying out other ICMI properties. Thank you to all the staff, if you are looking for a wedding venue (whether it be for 5 to 200 people!) we highly recommend this venue. Also to comment all of our suppliers had lovely things to say about the venue. Our makeup artist said it is her favourite venue to work with as they are so accommodating!

We had our wedding at the Sherbrooke and what a day it was. From the preparations right up until the day the staff were absolutely amazing. William from the weddings team was an absolute God send. Kept everything running smoothly and was there to make sure the day was perfect. Can't thank him and the staff enough ❤️

I purchase the accommodation via Trip.com. Trip.com did not use my email address or telephone number with my booking with the supplier. The access code to the front door of Destiny Scotland Apartments at Nelson Mandela Place is the last 4 numbers of the provided telephone number as a result my wife and I were locked out on a bitterly cold and wet Glasgow evening. After using the intercom, for assistance, the CSO refused to entry because my security details, email and telephone number, did not match. Luckily my friend was also staying at the same apartment and we used her access code to enter the lobby and get out of the freezing weather. The next morning, I rang Destiny Scotland Apartments to discuss last nights debacle, but Nima, the customer service manager was unsympathetic, dismissive, arrogant and rude. It was obvious by the conversation that this was not the first time that this had happened as she asked if I had used a third party travel agent and that I should have booked directly with them. I raised that, given the multiple incidences, that Destiny Scotland should email their resellers to confirm the correct procedures, Nima huffed back, that they have thousands of resellers and that it was my responsibility. I also mentioned that it was a multi storey building and that there were no lifts and that this should be mentioned in there listing as my friend is a 86 year old grandmother who had to unpack her overnight bag and carry the contents up in multiple smaller loads. Nima snapped back saying that is was an old building and lifts were not an expectation. This is 2023 and I have been to many old buildings with multiple lifts. The lack of empathy and wiliness to assist and blaming the customer is not on. While paying my way through university at a 5 star international hotel, my supervisor told me that the job description was in the name Hospitality and to be above all else HOSPITABLE. There are better options elsewhere.

Parklands Hotel & Country Club is a hidden gem. From the moment we stepped into the hotel it was well decorated, given a wedding vibe to us. The wedding area for ceremonies and evening reception gaves you an insight of how the big day would work. It's very well structured and thought out so it flows well and no cross over with guests staying in the hotel. The surrounding area has loads of space for wedding photos/videos such as a close by woods, open grass area and the baloney at the top of the hotel for those stunning photo opportunities. Jennifer (events manager) is an unbelievable coordinator when it comes to weddings. We met up with her 3/4 times throughout the year to makes sure everything was on track and if anything needed done or changed. On the day she made my wife and I feel so relaxed, making sure we just enjoyed the day with friends and family. If there was any issues on the day I wasn't aware due to Jennifer dealing with everything. Staff all day couldn't do enough for us. They looked after all guests and if we needed anything extra they would make sure to get it. We even had a visit from the owner of Parklands which I found it very humbling and appreciated to take time out to see us. The food was delicious, not just on the day but we visited the restaurant a couple of times before the wedding. I'd recommend to go in for dinner to see how good the steak pie is. We visited wedding venues ranging from Greenock to East Kilbride and Parklands came on top. The value for money for a full wedding (90 people for us) is amazing. This is from them organising, planning, the look, great food, professional staff and a stressless experience for my wife and I. I'd recommend to go in for a look and chat, thats all it took for us to know it was the place for us. Thank you Parklands for making our wedding day so unforgettable. Mr & Mrs Grassie

Lift is horrible as you can not understand how it can be used. Why need to do so complicated things for people. Room was not very clean such a shame for such a quite big price for room. Pool area, we could not get there as normal people as lift was not working, they asked us to dress up and fo out to and reach another entrance, not comfortable at all as you do not want wear your jacket and all bring all your staff to the pool when you can just take a towel. Nice place. Very good staff however I do not recommend it for such a high price.

I've stayed here a couple of times. On the edge of Glasgow centre but an easy 10 minute walk. Really nice touches of design in the communal areas and in the bedrooms. I got upgraded to a suite which was very nice. Breakfast was excellent as was dinner in the same restaurant. Only negative was that the dinner service was sometimes a little slow.

We had the most amazing wedding day at this wonderful venue. All staff were a pleasure to speak to and nothing was too much trouble. The day ran so perfectly and our guests commented on what a wonderful day they all had. The food was amazing, rooms were clean and the honeymoon suite was beautiful! Have to give a massive shout out to our master of ceremonies Dominic. He honestly made sure everything ran smoothly and kept us right through the day. Such a lovely gentleman and he couldn't have done more for us. We only gave ourselves 6 months to plan our day and without the help and support from the lovely team this wouldnt have been possible. From answering my questions to phoning me back after panic calling at 10pm they gave me so much advice and reassurance. We are now looking forward to coming back to celebrate in the new year!