If you’re a frequent business traveler like me, choosing the right hotel without compromising on your loyalty points is always a challenge, especially in cities, where there aren’t enough good hotels to begin with, which is the case with Jeddah. However, I think you’ll be able to get both at Shangri-La Jeddah. Pros: - Location - Breakfast - Interior Design - Room Amenities - Service and Staff - Shower water-pressure Cons: - Pillow case smell - Mattress too firm
Amazing room. Spacious and comfortable with spectacular views. Very comfortable bed and well designed lounge area. Bathroom just as spectacular. However service was a little bit of a let down, the turndown service was only provided on one night, no one showed up the next! What was however particularly disappointing was the food. Iftar, was poorly organized, none of the food was labeled so it was impossible to know what you were eating and to be honest nothing (apart from the salads and soup) was very tasty - very disappointing especially for the price. Room service was similarly poor - a small club sandwich with no garnishing, steak which was overdone, drinks without a bottle opener - really disappointing for a hotel at this level.
