My husband and I visited this resort for our 8th anniversary. We booked an ocean view Castle Junior Suite. Upon arrival, we had a piece of Black Forest cake, Dominican Cacao, and bottle of Mamajuana waiting in our room to celebrate. Our butler was Eric, and he was the BEST! He took us on a tour of the resort, and alerted us daily of activities and restaurant selections available. He was available via What’s App for any concerns or questions we had. As stated in other reviews, the beach is not clear blue water, but we knew that going in. I grew up going to “dirty Myrtle” so it wasn’t an issue for me. The seaweed is better on some days than others, but they have a crew that works their tails off raking the beach and trying to contain it. I also suggest water shoes and small steps because upon entry there are some large rocks and dips, but once you get out a bit, it is no longer an issue. The pool areas are great, and there are several to choose from. Someone was always willing to grab your towels and get you set up in a nice spot. Drink service was on point, we never had to wait long between rounds. Although tips are “included”, I would suggest bringing a little extra for that. I saw how hard the employees work, most in long pants in incredible heat and humidity. I would rate the restaurants 4/5. The first night at Blue Marlin was not good. I think our order was lost in translation. I put that on myself, for visiting a country where I don’t speak the language. I could have used Google translate. I would suggest that if it seems you are not being understood. I won’t name the waiter because again, that’s on me. In contrast, Bladimir and Danny as servers at the Steakhouse were great. That was our favorite restaurant so we ate there twice. We also had a nice dinner at Capriccio. The Casabella lunch buffet had a nice daily lunch selection, and you can also visit the smaller restaurants in Sanctuary Town, a small area across from the main hotel which has pizza, sushi, beer, and ice cream/sweets. The Wok was closed on our visit so we did not get to try that. Overall, there is a large selection to choose from and room service is available 24 hours with a $10 service fee. We enjoyed our first stay in DR, and would definitely consider rebooking this resort on a return trip.
We went for six days and five nights and had the most amazing time. We booked a terrace suite room and got upgraded to the oceanfront villa. Our Butler Eric was amazing and we never went without. He is top-notch and fantastic and made our trip. Nancy, the housekeeper attendant was phenomenal. Very personal spoke to us every day. I made sure that we had everything we needed! Staff throughout the property was amazing. Juan Alberto was especially sweet with our children and very attentive our needs. So was Yaniris and chef Jonathan. My husband is a Marriott titanium member and we will definitely be back to this property again.
