Cane Island Map, Address, Transportation & Nearest Stations and Airport

The lady who helped us at the service desk was rude and very unhelpful. We had drove all the way from Dallas to Orlando with a uhaul we booked 2 nights but couldn't make the first one as we were still on route. She didn't want to give us our room and said that the reservation was canceled because we no showed for our booking. Long story short we had to get the manager who was nice enough to help us and gave us our room.

Nice modern room, even if a bit small for 4 people. The main table turns into another bed. There's a good fridge, a coffee maker, tea and coffee. Good shower and good products in the bathroom. The pools were basic but great with a nice water temperature. The service from all the staff was great, they really have a good customer service culture.

Hello How are you? I would like to share my experience at your hotel. When we arrived at the hotel we were delighted, we thought the golf course was beautiful, the room was super spacious, we loved it, our room was 206. But we closed for 3 nights, on the last day we agreed to go to Universal and pack our bags to go back to Miami. We were late and left the hotel at 11 am, when we saw that there would be no time, we thought of extending one more night. We got back to the hotel at 9pm and to our surprise there was someone else in our room. When talking to the receptionist she told us that we should have checked out by 10am and that our things were collected and placed in security. I wondered, why no one called if they had our phone details, when they saw that it was 11 am and we were still in the apartment, why no one called us?? Why weren't we alerted? I went to get our luggage together with one of their employees, when I got there our things were all placed in bags, all thrown away. I started to check things out, but I felt super coerced with 3 security guards looking at me, with clothes and panties thrown everywhere. I ended up saying that I would check better when I arrived at the other hotel, as I felt pressured to open my things in front of three men. Arriving at my other hotel, I went to check things out and found that several things were missing, my personal hygiene, my lamer creams, my AirPods Apple, my Chanel perfume, my hairdryer, my curling iron. I called the hotel and they said no. couldn't do anything, they didn't even try to look, they just said it wasn't there. Honestly, I was completely displeased with the hotel, I felt super ashamed, because they treated me like a criminal, the way they treated it looked like I hadn't paid the hotel bill, and on the contrary I wanted to close one more night. I wanted you to know what happened, because the way you treated your customers is very sad, I will certainly never stay at your hotel again and I don't recommend it to anyone else. I'm taking legal action in this regard.

It was an absolute privilege to reside at the Etta Hotel for a few nights with my wife. In summary I can sincerely affirm that it was an exquisite experience. The hotel is a magnificent opus of architecture and design, with a rich legacy and a glamorous aura. A true Gem I discovered by accident from a photograph that popped up on my screen. The staff was courteous, attentive and professional, always eager to assist and make me feel welcomed. The room was spacious, comfortable and refined edifying true beauty. The amenities were first-class, from the sumptuous spa and fitness center, to the splendid pools and restaurant with it's own Michelin Chef. The only room for improvement would be a wider variety of vegan foods to choose from however, don't let that dissuade you from booking. We also got the chance to meet the owner Sheila, what an inspiring lady, she spent so much time with us making sure we were ok and well watered for our trip to Miami on the morning we left. It was truly a memorable and outstanding stay that I would endorse to anyone looking for a splendid hotel in Kissemmee. I will be returning soon, save me a room!

Surprisingly nice!. This resort is actually really nice, clean, and lots of amenities and activities. We live on the road, per se, staying in different resorts. We stayed at all of the Diamond Resorts in Orlando, and Mystic Dunes I think is the best one. Although Diamond (or most of their top resorts) is now part of Hilton Grand Vacations, and we stayed at a good sample of Hilton resorts I would still rank Mystic Dunes in the top 15%. We stayed for 2-weeks back to back in a 2-bedroom unit overlooking the pool in the newest building (#30?), the one beside the registration office, and fitness room. The gym is super large, one of the biggest gyms in all the resorts we stayed in, lots of machines, weights, etc... The resort also has shuttles or golf carts that runs every 15 min everywhere to take you to the different pools, tennis courts, mini-golf course, or where ever you want to go. We tried almost every activity at the main pool which is absolutely awesome. The waterfall is relaxing, massage. The slide is actually decent, and there are plenty of lounge chairs, tables with umbrellas, and a really nice tiki bar... You can also ride bikes, you can rent them all day for free! The 2-bedroom condo has a lot of space, very open, and the balcony is screened with tremendous views of the golf courses. I think maybe the only down side that I recall was that there were no jacuzzis.... other than that, this place is a must visit.

This Hampton is outdated, as are others under the chain. This is the third time I have been disappointed in a stay from Hampton. The staff is overly friendly and great at trying to make thing's right just feel that Hilton can be doing more by putting more back intontheir hotels for upkeep and upgrades for the amount that are being charged. The curtains did not shut all the way for privacy due to them being broken, the refrigerator leg/hinge was broken, so did not close properly and the trash had not been emptied upon arrival to the room. The pro to this entry is, the front desk staff was more than gracious and friendly. I give them kudos! Have been a longtime Hilton honors member, but sadly becoming let down in the last couple of years. Please don't use the pandemic as an excuse! They need to start putting money back into their resorts and hotels!

We picked a large enough accommodation for 5 adults, 2 kids and 2 dogs. Super clean with full refrigerator, dishwasher and cooktop. 2 separate bedrooms; 2 baths and large living area. We were all more than comfortable and the staff was awesome even with a hurricane warning!!!

The room is very satisfactory, American old money style. There are two bedrooms and one living room with a balcony and a dining room, a kitchen, two bathrooms, a large bed and a separate bathroom, two adult beds in one room, and a sofa bed in the living room. It can comfortably accommodate four people, and can accommodate up to 8-9 people. There is also a washing machine and dryer in the room, which is really cost-effective. The entire room with two bedrooms and one living room should be 45-50 square meters, a proper apartment type.