Candlewood Suites GRAND PRAIRIE - ARLINGTON Map, Address, Transportation & Nearest Stations and Airport

A Ritz Carlton property is held to higher standards than most. So, a review of an RC property should reflect that standard. I have stayed at this property several times, but when it was Four Seasons prior to becoming a Ritz. This property has always intrigued me, mostly how it has survived in such an interesting, transitional area in DFW. The property is older, though has been kept up nicely. Upon driving up to the hotel, it seems more like you are entering a senior living community. The building is a clunky brown on brown cluster that rises out of a questionable neighborhood of ***** malls and shopping centers. Don’t get me wrong, the grounds are nice and the facility is well appointed. Upon check in, the line was 31 people deep, snaking through the lobby. Rooms were not ready which required luggage to be stowed. Staff were friendly and offered a water bottle for the wait. The rooms, though tiny are very nice. Nice furnishings, good bath products and real coffee mugs! don’t see this often. Turn down service is a nice touch. Unfortunately the pool was closed! during my stay. What a horrible time to close a pool for maintenance during a hot week in Texas with several conferences going on. They allow you to use a facility next door but honestly it was a big hassle. Due to being constrained in a neighborhood, there’s really no where to go for a walk or run. Once you leave the property it’s busy streets, so I opted to jog in the parking lots which was a bummer. Again, facility was clean, people were nice but I guess I just expect more from a Ritz property.

I think it is a recommended hotel for business trips. The size of the twin beds is wide. The necessary services are decent. The transportation wasn't bad.

Checked in late at night. Bliss front desk was very helpful and friendly.Has worked there for several years. Very passionate and making sure you have 5star service. Hotel has balcony with chairs and table facing courtyard.Very peaceful and quiet. Does not feel like you are in the city. Staff at check out very friendly and helpful. Bell from area knows great places to dine.

Hotel was great, right next to ballpark, awesome atmosphere. While staff was top notch. Will be staying going forward when we are in town to caught a game or 2. The food at the restaurant and price was the topic for a place of the caliber. The whole area offers something for everyone. If you are planning a trip t watch the cowboys, rangers, or Choctaw field this is the place to stay. FYI valet parking is $38 night for those who usually don’t valet but it is well worth it. Everything is right by the hotel so walking is perfect.

Room was clean and a nice size, good size tv which is always a plus. Decent pool area and a good gym, location is great to get to near by attractions, has a nice lobby bar serving food and drinks until 11pm no co.plaints would definitely stay here again.

Worst stay ever I had on business trip! Checked in late Wednesday night on 7/6/22 around 10.30 PM CDT for a 1 week stay, checked-in room#225, checked the allocated room immediately requested guy on front desk to change the room as it was very small room and does not have space to put two bags other than on bed. Front end desk guy was very rude and rejected the request, no curtesy for customer travelling from internationally late night with the luggage, god knows if they have spare room or not but he was very rude. evening of 11th July he asked me you are staying in 225 and your company is paying for your expenses, take highspeed paid internet to resolve the issue and my all three devices are not working and their internet is perfect for which i have raised issue and their customer care accepted that there is some problem. Since next day i have been complaining about Wifi, Surely will never recommend anyone to stay here. Hotel wifi does not work and they will ask you to follow up with their internet provider and waste your hours to resolve Wifi issue, wasterd hours with their IT support, raised mutliple tickets with internet provider but problem not resolved even after mutliple ticket and some stupid restart your laptop and try type solution. Front desk is worst! they are not bothered for any issue and customer has to followup on its own if something is not working. Dont think about using vending machine here, swiped my debit card for water bottle $2 but deducted but nothing came out of it! Breakfast is also same with limited option everyday! Avoid staying here other than room serice to take trash this hotel offers nothing!

Staff was exceptional, but the property needs upgrading, new furniture and decorations to include painting. Great location, quiet, and centrally located. My initial room looked like a phat house, or party toke place the night, or week prior. The management team quickly changed the room at my request!