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Best Hotel in Brisbane you wont regret it .

I chose to stay on the first day of my birthday. The hotel is better than I expected. I booked a city-view room at first, but later I thought the pool view was great and I wanted to change it. I would like to say that Ctrip's customer service attitude is good and has been helping to solve it, but it may not be very efficient, and it can not be guaranteed to change, but I still want to give praise to the customer service and patient attitude. Finally, I called the hotel to communicate my needs in the past, and I got the room type I wanted. The overall impression of the Hotel Calile is very good, especially the swimming pool, the swimming and camera experience is super nice! In the future Brisbane will choose to live here and will recommend it to friends.

地方有點難找，自助入住的沒有服務人員。然後我入住的時候還搞錯了訂單，讓我付了兩次房費和按金，浪費了時間，環境景色什麼的確實不錯，服務很有待提高！晚上五點下班時間之後基本聯繫不上任何服務人員。

Nice location.. artistic room Cons My room has bad internet connection. Its intermitten. I need to go to lobby to have stable connection. Inform the staff, she will send it team but never happen. After that i inform for the second times. They put note in my room that the technician already reset the connection. But its still not stable until i check out When you stay @ W you will high expectation. This internet connection is really unacceptable

Good stay at the Westin. Clean, comfortable, modern room and good service at reception. Well located. Just a couple of minor negatives: 1. The pool was extremely busy on the Saturday because the hotel sells tickets to the public for a pool party event (I believe happens every Friday and Saturday). All the loungers and seats were taken and there were no clean towels available - not ok if you're actually staying at the hotel but can't use the pool facility. It was quiet and pleasant on other days, however there is no service around the pool that we saw so I'm not sure whether you can order food/drink poolside. 2. The buffet breakfast was generally very good in terms of selection, food quality and ambience however we stayed over the Easter long weekend and the service was noticeably lacking - many of the food items had run out and we had to wait multiple times and for long periods for them to be replenished. Also we were not offered tea/coffee or told there was a choice of eggs to order until our last day (ie. after the long weekend) so were left with the dregs of cold scrambled eggs and self service hot drinks. Other than that, we were happy with our stay and would go back if ever in Brisbane again.

It is more an expensive appartement hotel, with a bling bling appearance than a real luxury hotel: reception is a cold corridor, not enough supply of coffee capsules, no special welcome gesture like in other 5 stars hotels, breakfast is on a noisy (heavy music) cold atmosphere roof top, with a pathetic pre set micro fruit salad and miniature croissant.... service is typically on a forced smile mode. overrated.

Loved this place, easy check in & the lady that worked there that helped me sign in was absolutely lovely!! She helped me with my bags to my room. Awesome place awesome service 5 stars ! One problem however was the shower pressure was horrible

We had tried all other QLD Spicers, so decided to now try Balfour. I was a little unsure about its location, but that was the big surprise : New Farm is a lovely area, with super easy access to the city, the river (with Howard Smith Wharves and ferries) and popular precincts. It turned out the best location to watch the New Year's fireworks. There are about 6/7 parking bays around the back of the property ; it is a little tight and we were lucky to get the last vacant spot. We had an easy, friendly check-in with Jack, Manager, who showed us to room 8 on the ground floor. The room is elegant and clean, but we found it rather cramped - which is not unusual for a city hotel. It had a tiny outdoor area with metal table & chairs. The bathroom had both rain-shower and bath ; all toiletries are plenty and super luxurious, which is standard Spicers fare. There is a small rooftop bar, seating probably no more than 20 people ; some mediocre views, but a very nice spot for pre-dinner drinks. Breakfast can be had outside on the veranda and is super sensational : healthy and delicious. The Balfour is truly a boutique hotel : small, very personal, friendly service, exquisite atmosphere, stylish and relaxing. That comes with a steep price tag, but occasionally one deserves to indulge . . .