Stayed at this property for 4 nights during a trip to the Galilee. We were personally greeted by the general manager, who explained that a large number of displaced families from the north were currently residing at the property. It was a privilege to reside in the same hotel with them. Rooms were clean and well maintained with stellar views from the lake facing accommodations. We needed the bed split into two singles, and that was done promptly. Any requests were handled quickly and pleasantly. Daily breakfast was robust with a wide selection of offerings. Restaurant staff were helpful, courteous, and thorough. Special mention to Nati, the night manager, who always greeted us warmly - by name - whenever we arrived at or left the hotel and really took care of us during our stay. He, the general manager, and the rest of the staff give great credit to the Leonardo brand and to this property specifically.
- Guest User
As soon as we entered the front door, we were greeted by friendly and helpful staff. Amoon and Nati were so accommodating. They made us feel like we were the most important guests in the hotel. Every time we passed though the lobby, Amoon or Nati called us by name with a warm greeting. They went above and beyond to make sure our stay was an enjoyable one.
- Guest User