Literally don’t know where to begin with my praise for this place! The apartment was amazing; big, FULLY equipped with everything a person could possibly need on holiday, a lovely balcony, comfortable beds, and very clean. In fact, it was cleaned every day of our stay, which given that it was self catering was unexpected and much appreciated. The location is perfect too - a 2 minute walk to the supermarket, a 5 minute walk to the beach and restaurants. We went for a longer walk and were at the harbour within an hour. But even better than these things was the wonderful customer service we received from Irina. From the moment we checked in she was helpful and informative, giving us recommendations for restaurants, maps, and bus routes. Then when our airport transfer wasn’t correctly arranged she sorted everything out for us. She made phone calls, she sent emails, she offered to print things out for us, she was simply amazing and went far above and beyond any receptionist I’ve ever come across… All in all we had a wonderful holiday, and if we ever return to Torrevieja we would absolutely stay here!
- Guest User
We stayed for a week in February. The unit was in a building that is well-located, just a few blocks from the beach and a great boardwalk that we used to walk into town everyday (a 45 minute walk one-way). We appreciated that it was located outside of the downtown area as we were always able to find parking on the street outside of the building. The unit has 5 keys, and you need to use 4 of them to access the unit (the 5th is for the balcony). They were all quirky and difficult to use at first, but we became better with them as the week went on. The unit itself was old and a little tired. Marble floors would probably would be great in the heat of the summer, but they were cold in the winter so bring slippers. The couch was uncomfortable for sitting, but the bed in the master bedroom was comfortable and the shower was excellent. The kitchen was very small, but quite well-equipped. Although we had a two-bedroom unit, the 2nd bedroom was really only good for kids and the unit would have been uncomfortably small for 4 adults. Very average unit, and not worth the amount that we pay for our annual maintenance fees at our home resort in the US.
- Guest User