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At long last, we have stayed here for my birthday celebration with my family. From check in, the front desk staff asked us to wait until 2pm since they said that’s the standard time. We waited downstairs because there are no seats at the lobby. Nobody approached us at 2pm so i reminded them that we are waiting. I noticed that front staff people were lack of training. They don’t smile that much and not welcoming. Elevator platform at the 4th floor is not even so a lot of guests got stumbled and its dangerous because there are no warning sign. Our room is great. Cozy, clean and spacious. The veranda is boring. No tables and chairs and towel rack for wet clothes. What i like most is the bathroom! Very spacious and neat as well. I love the jacuzzi that can fit up to two people. The only problem is the bathroom door. Its very old and need to be updated. You can peak from the outside so there’s no privacy for people using the toilet. Room amenities has coffemaker, and safebox. Television channels are a little bit blurry. When I requested for a pitcher of water, i have to follow up for 4 times. Swimming pool is huge and nice. The slide for kids is not slippery so its a waste of time using that. I love the sand and the pool which you can feel like youre in a beach. The problem that time was they have an event so there were no beachbeds set up that time and there’s no staff assisting guests who’s gonna swim. I have to look for people to ask for a towel. The buffet breakfast has a lot of choices. We enjoyed the food especially the kids. The view of the yachts are instagrammable. What I noticed from the first time i set my foot on the resort are the staffs. They should be train how to properly do their job. Some they do but mostly not. For a room that is so expensive, the expectation is very high and i never meet those expectation. The place is very promising but the downside is the service.

A funtastic location and very luxurious place at reasonable price. Located on beach inside Subic Bay Freeport. Has swimming pool. A sailing and boating connection. Really friendly people and staff. Close to live music venues. Close by is Network, a business with many water activities. Short distance to an ocean adventure park, tiger safari park or zoo like park. A few good malls a short walk. Many restaurants close walk. Texas Joe. My favorite.

Rooms It is quite spacious, clean, and there was no foul smell. Kudos to Housekeeping staffs. Thank you for accomodating all our requests. Keep it up! I like the ambiance, swimming pool temperature, and how I wish there is bar/resto staff available to take orders at the beach. Front office The area desk should be bigger and more staff to accomodate faster check in and out. FO Staffs should be more approachable and have pleasing smiles. Restaurant **More food selections and availability (since the area is far from the city) ** Waiting time is longer as expected for ordering in room services and dine in. Example: (1 to 2 hours waiting time) Nevertheless, they apologized and compensate us. (thanks to the F&B supervisor for manning up & taking actions) ** Food cost is quite expensive yet the taste, presentation and service was not good but can be improve as well. Some of the staffs are friendly, approachable and helpful. We hope, when we come back there will be improvements especially at the restaurant/bar. We will definetely come back because of the rooms, cleanliness, beach view and swimming pool.

Once again without fail, MANGROVE impressed with their levels of service & quality of the establishment, staff , food & drinks. To date after traveling 15 years to the Philippines the Long Island Iced Tea is unbeatable. The restaurant staff seemed to remember my preferences at all times. At times the resort was packed but the staff managed a very large party very well. Lea at reception never fails to impress with her memory and she is always good at handling special request. A request for me to supply my own seafoods for the chef to cook was handled well & cooked as requested . check-in & check-out was seamless.

In principle the 4**** is too much, realistically 2.5* is appropriate. Check in went smoothly, the room was clean, large and practical. Unfortunately, the room pictured online was the suite, hence the disappointment about the lack of a sea view. In addition, there is no breakfast directly in the hotel, this information is also withheld online, you are referred to 2 neighboring restaurants that ONLY offer local, mostly lukewarm to cold, breakfast. If you use the local buffet instead of the selection, this also costs extra 😡 The hotel is busy and very noisy, with parties at the pool or in the rooms lasting well into the early hours of the morning. There was no evidence of management intervention. For guests like us who want to relax, this hotel is unsuitable with the constant nightly celebrations of short-term vacationers or conference participants, especially since the first guests leave for breakfast at 6:30 a.m. and you are then involuntarily woken up again. I would have imagined the 7-day stay differently. Repetition factor is very low or not at all😰

We just completed our 8 nights stay at Chequers suites. The crew was accomodating and very approachable even having a lack of manpower. There was a typhoon during our stay and the staff served us professionally. However, the hotel owners should consider to establish additional manpower to accomodate each position required to uplift the standard of the hotel. Each crew presently working in the hotel are doing their absolute best to fill in those missing spots and maintain the standards of the hotel. Everything in chequers is close to excellent but they need to improve in few areas. See details below. Security: during our stay we did not see any security personnel posted atleast in the front door or roving around. They also have a basement parking which is great, but again no security posted in the area. Housekeeping and Reception Staff: manpower is a vital aspect of maintaining a good quality service of a service provider bussiness. Understandable that during our stay there is a typhoon, but having extra manpower to take care of the needs of the clients in the hotel is vital. Sea view balcony and entrance hallway: during the heavy rain and strong winds water was accumulated which created hazard to the occupants. Also, water entered the room from the strong wind and rain through the sliding door (easy fix) Other than that, the hotel is still new and still tons of room to grow to become one of the best hotel in Subic.

CP is the first choice in Subic Bay! The room is clean and the CP value is high. It is worth recommending. The only drawback is that the location requires a car, but the cost is not high, so it is still worth a stay. I will come here often~

We stayed at Seagra for 2 nights recently. The hotel is a small boutique hotel tucked away in Freeport zone of Subic. Here are things that I liked and one's we didn't What we liked:- 1. The rooms, were decent sized clean and neatly prepared for the arrivals 2. The aminities inside the room are basic - Tea, coffee , shampoo conditioner etc 3. The Bar is decent , next to the pool What didn't work:- 1. The hotel is simply overprized for what it offers. As soon as you enter a letter from the hotel greets you telling you price list of everything - shampoo, conditioner, towel, bedsheets etc etc. 2. You got to pay for beer even if you purchased from outside and consume it within your room . There is corakage fee for consuming within the room ... how innovative . First time I have seen something like that. 3. Breakfast must be ordered 6pm previous day , incase you miss - Sorry buddy, go figure out what you need. 4. THis one is classic - Breakfast for 2 adults is free but Break fast for 2 kids (3 and 2 years old) was charged , it was unbelieveable. 5. There is no room service:) 6. There is nothing extra ordinary in the hotel that you would want to pay 7k / night. Sorry Segara .. you got to change your approach.

We enjoyed the place, though we did not used all the pool and slides. We spent more time on kiddie pool and wave pools.my 2 yr old son enjoyed it. It needs some repairs for safety, like the railing on one slide is alredy gone. Kiddie pool is right beside the rampage pool, not a good setup parent must watch their small kids closely make sure they dont cross. The beach is not suitable for swmming, there are some trashes, you wont notice it unless you swim, its best just for sports activities. As for the room, its good except for the plumbing which did not work on our last day and also the chairs are already defective, need replacement or repair. But we got the good view of the pool and the subic bay. The staff are friendly and always ready to assist.