Aloft St. Louis Cortex Map, Address, Transportation & Nearest Stations and Airport

Pros: The room was beautiful, modern and very well appointed . Housekeeping was seamless . Breakfast buffet was absolutely delicious and had something for everyone . Staff at breakfast were accommodating and provided excellent service . The Cigar Club was outstanding . Ambiance , service and drinks were unique and very enjoyable . Lobby was very beautiful in an old school kind of way. Lovely hotel. Cons: front desk staff needs better training . Upon arrival we sat there for about 10 minutes being simply ignored by two front desk staff members who were helping someone . I understand perfectly they were busy but least a greeting would have been nice , or one of the two staffers attending to us while the other one helped the other guest . Once they helped us, they were polite, but not overly welcoming . Through the fine resorts and hotels programs we didn’t get the automatic upgrade or the welcome amenity that we should have received . Upon check out we had to call someone because the two front desk staff members available were in the back room chatting and laughing loudly but no one attending to the front desk. Towels, please replace them or at least bleach them . They all had seen better days. The smaller towels were in better shape and you could see the contrast with the large older looking towels . These details matter a lot at a hotel like this. Overall it was a nice stay but at times didn’t seem to match other stays at other Ritz Carlton properties we’ve stayed at in terms of attention to detail or level of service provided by the front desk.

If a trip with kids is your reason for visiting St. Louis, you could do no better than to stay at the Four Seasons! In-room dining exists and here, it is fast , friendly, tasty and fun! The concierge, Tricia, is hugely helpful with options and opportunities ! And the rooftop pool makes the kids feel so welcomed! The waitstaff even found a way to bring two joyful 5 and 3 year olds watermelon—which was not on the menu! Combining the over-the-top views of the river, the railroad, and the Silver Rainbow (The Arch) with the personalized service the Four Seasons is famous for will always make it our number one choice!

We stayed here over the weekend to celebrate our wedding anniversary. The hotel and grounds are phenomenal. I highly suggest paying the couple dollars extra for valet parking- saves TONS of walking and time! The valet staff were very professional and accommodating. Upon arrival, (it was very late at night) we arrived and pulled up to the hotel- valet immediately came out and offered to assist; I asked for general hotel parking and was kindly directed toward the area- upon arrival to that area (not really close to the entrance- general parking lot is like $35/day)- we chose to return to front door valet for $40.... Parking is overall expensive. But, we were assisted in unloading our car and immediately taken to our reserved room. Hotel is very impressive, the lobby is beautiful- and the property is rich with history (former actual station); the room was nice, very clean, and quiet- despite the multiple wedding events occurring over the weekend. There are many restaurant and food service/delivery options available. The staff was the BEST! The grounds included hourly light shows over pier/Koi fish pond; Landry Seafood onsite, along with- Ferris wheel (my kids loved), putt-putt golf, small slide/park area... It was really a great experience to stay here. The hotel is beautiful, clean, and has multiple on-site entertainment options (along with an aquarium)- minutes SAFE walk to multiple major attractions. Bed was incredibly comfortable. We stayed long enough to need extra towels- I notified/requested the front desk for additional, and they were delivered to our room within 10 minutes. Upon arrival, we were unable to locate the TV remote- called the front desk and was immediately delivered a new remote for the TV. We did not have any major issues, but even our minor needs were met with utmost speed. I highly recommend this hotel for family and couples.

I feel very good, and the service is also very good. The staff are very friendly and will help you when you need any help. You can also take care of small pets at the front desk. I especially like their bar on the first floor. It is very comfortable to sit on the side of the street at night and watch the street view outside.

Let's start with the good. The rooms are amazingly comfortable. Mind you, it helps that I reserved a Stadium View king and was upgrade to an Executive Studio Suite. Extremely comfortable, very clean, and wonderfully furnished. It is exactly what I would expect from this level of hotel. It is also perfectly located if you're attending a Cardinals game at Busch Stadium. You walk out the front door, walk across Clark Ave which is shut down for games, and you are at the stadium. It is the reason I choose this hotel as I was attending a game. It is also basically in Ballpark Village. And now, the frustrating parts. Parking is horrible. First off, there is nothing on the website that I can find that tells you where to self-park or off what street to enter. I had the misfortune of trying to figure it out in between a double-header, where streets are blocked off and crazy people are running amuck in cars as well as running across the streets. I finally called the hotel and a kind gentleman talked me down to where I needed to be. By the way, the second level elevator, the only elevator that takes you near (not to) the hotel, the down button to call the elevator doesn't function. You have to hit the up button to have the elevator to arrive, then go up so you can do down to ground level. The elevator dumps you outside and you then walk past valet parking to get to the front door. Check in starts at 4:00pm and I arrive at 4:10pm. There is only one person at the desk, and she is dealing with a difficult customer. She was actually providing great customer service, but it was taking a lot of time and the line behind me was building. During this time, multiple employees walked by and behind the desk but offered no help or even made eye contact. Finally, after about 15 minutes, someone showed up to help. One thing to note, to use the elevator to go to your floor (mine was the 8th floor) you have to scan your room key card for it to allow you to push the floor button. That was not mentioned to me when I checked in and I could not figure out why I could not get to the 8th floor until a nice couple told me. Funny thing is, about 20 minutes later I got to tell another couple the same thing as no one told them either. You would think that should be automatic when checking someone in. Finally, the next morning I wanted to leave early, by 7 at the latest, so decided to do room service. They claim 24-hour room service available. However, you cannot order breakfast to be delivered to your room until 7 at the earliest. Prior to that, you can only order ”late Night Snacks”, which consists of things like Doritos. I just gave up, checked out, and had breakfast elsewhere on the road. There were other things as well. Overall, not a horrible experience. Just too many frustrating points which should not be the case for the cost of a night stays

Location was great, room was surprisingly smaller than expected after staying at other Le Meridien locations around the world, but still comfortable. Service was wonderful. Food and beverage specifically were great throughout the morning and night.

Stayed 1nt in a queen room #1001 on 10th floor with a coffee maker, individual controlled air con & also a ceiling fan in Aug & was very cool to sleep. Bathroom had a shower/tub combo with sliding doors. On the same floor is a pool table room & a reading room with tons of books, recliners, a piano & sheet music! On the 8th floor with the ice machine, snack vending machine & drink vending machine, there is also a microwave! The rooms don’t have one but you can go here to heat up your leftovers👍 Free shuttle to/from cardinals game; first departure 1 hr before game. Parking garage is $18 & is in & out. Bring ticket in for reception to validate. & it is Almost attached…just across a one way tiny street from the back entrance..didn’t see an elevator so park on 2nd level if possible(1st floor for “members”) We walked to & from cardinals game & it was quick, easy & safe. We would stay here again if the price was still much better than the other hotels in the area. Also: they have a water bottle refilling station in the lobby (sort of hidden across from check in by the coat check room)

My husband and I spent the night here before a very early (5:30 am) flight the following morning. We are so glad that we did as we received a light coating of ice that night which would have made the trip from our house very treacherous. We found the room to be clean and spacious. Even though it was only a mile from the airport, it was very quiet. My grandson came in with me and the front desk offered him a candy bar which made him happy. I also swam in the heated pool which was at very comfortable temperature. The free shuttle runs 24 hours a day and we were able to get on the 4 am shuttle. All in all, we enjoyed our stay and would not hesitate to stay here again!

Double charge you on your credit card and don’t release your funds right away. Poor customer service. No Refrigerator or microwave in the room. No social distancing in the hotel. Only thing they did have was good food.