AC Hotel by Marriott Innsbruck Map, Address, Transportation & Nearest Stations and Airport

Great hotel! Well located to walk along the river into the Old Town. Standard rooms not huge but very well presented and looks like everything was new. Cosy reception area and bar. The staff were super friendly and when we checked in gave us a voucher for a complimentary drink at the bar and when we got to our room we found little Milka chocolates had been left on the pillow which was a really nice touch. Breakfast was also good – variety of things both hot and cold on offer. We would definitely stay here again.

We booked a Panorama Deluxe room for 3 nights, checking in on Sept. 20th. The property is centrally located along the train station and features a parking directly connected by elevator. The “piece de resistance” of this tall building is clearly its stunning view on the town and surrounding mountains. We were lodged in room 1104 on the 11.th floor which is the top floor featuring rooms, as the 12th accommodates the lounge/restaurant where breakfast is also served. Curiously, the hotel doesn’t have a lobby in a traditional sense: the concierge & cashier counter can be found in a small separate office on the basement and the elevators to the rooms are located in a small hall, across a glass door, which opens directly on Brunecker Street. Access security to the floors being managed by room key-card, you can enter/exit the property and the parking with no contact to any staff at all. Our room was a corner one, rather large, beautifully architected and nicely furnished in a contemporary metropolitan style. From virtually any point of the room (bathroom included) it was possible to spot some additional detail of the stunning panorama. The room was comfortable and quiet (in spite of the near busy train station), breakfast was good and we definitively had a very good time here in Innsbruck.

The hotel has an excellent location in Innsbruck. Everything can be easily reached on foot or by public transport. The staff at reception is super friendly, attentive and helpful. However, the breakfast area and the service staff there are critical. On Sunday an hour before the end of the breakfast buffet, yawning emptiness was the order of the day. Not only was the service staff missing, there was also a lack of food. There was no more bread, no toast, only 3 rolls, there were no Danish pastries or croissants. There were no vegetables such as cucumbers, peppers, etc. There was only jam and honey and packaged Nutella. The rest of the jam was empty. Egg dishes and Co were available, but cold. On top of that, the service staff from breakfast was rude and unfriendly. The young ladies were audibly arguing in the open kitchen area and complaining about the guests. Guests' requests for bread, cheese, etc. were only dismissed with ”we don't have it, it's over”. The inappropriately awkward tone of voice and inability to accept negative customer feedback made the atmosphere very uncomfortable. All in all, the breakfast for a 4* hotel, with quite stately room prices, can only be rated as unsatisfactory. The shower in the room also had to be complained about, since the shower head was heavily calcified and almost no water came out. The exchange by the caretaker worked well. Only the hose was too short to be able to use the wall bracket. So you had to shower by hand in the sloping roof. Hotel room #503 was beautiful and reasonably spacious for a deluxe room. With a small balcony (very nice) at the back and with a wonderful view of the Nordkette.

We had even to the Innsbruck hotel 3 years ago when major works were being carried out at the hotel .After recently going back to the hotel I have found it has become better .Our room was perfect breakfast was perfect and the staff very helpful nothing was to much for them .The bar teams were very good and would always serve bar snacks.The reception team were brilliant.They gave us advice ro the places we might like to visit.I will be recommending to all my friends and family .Summery. Very high quality at an affordable price

From start to finish this hotel was excellent. The check in prior to arrival saved loads of time. The reception staff were extremely friendly and helpful during our whole visit. The room was lovely and roomy enough for 2 people. The bathroom was spotless. The shower was great with a choice of shower heads. Tea and coffee making equipment was available. The safe was FOC. Beds were made daily and the room was kept very clean. We needed a hairdryer and this was brought to us immediately. The only thing I could say about the room was it was a bit hot and with the window open was a bit noisy as it backed on to the main road - but we didn’t find it too much of a problem. The hotel supplied complimentary team passes for the duration of our stay which was great as the tram stop was just outside the hotel. Although we didn’t use the spa area this looked fab and was very new, clean and the views were to die for. The breakfasts were lovely with loads to choose from. Omelettes, eggs and other hot food was cooked fresh. If I went to Innsbruck again I would definitely stay in this hotel.

My husband and I stayed 3 nights in a deluxe room with Mountain View’s it was super clean and very spacious. The staff couldn’t do enough for you Jonas at reception was just amazing and so so helpful 👍 We had a few drinks down at the bar and the staff there were always ready to help even though it was a busy weekend with the ski jump competition all the staff were amazing love this hotel. We didn’t have breakfast there but I’m sure it would of been good. The hotel is only like a block or two from the train station so that was another plus and to walk to down town Innsbruck was an easy stroll. Went to the ****** but it wasn’t a winner 😩😩😩 Will definitely stay there again if in Innsbruck 👍

Really impressed with this hotel! Excellent service from staff throughout. Comfortable and well-equipped room, great bathroom with plenty of instant hot water. Some nice touches in the room, like a Nespresso machine with a small selection of capsules and sugar (no milk provided though, but you can pick this up easily at a nearby supermarket and keep it in the in-room fridge). Reliable and fast free WiFi in the room. No USB charging adapters built-in, you will need your own. Efficient air-con, if a little noisy. Great breakfast, with plenty of choice including some hot food, in the top-floor restaurant with rooftop views. The hotel does not have its own restaurant for midday or evening meals but there is plenty of choice within a short walking distance. Personal favourites - Cafe Arkadenhof and Fischerhäusl. City centre location is excellent. If you arrive by bus from the airport (as I did), it is a 5-minute, level, walk from the bus stop to the hotel. The same stop also for buses and trams to the main railway station. Other buses and trams pass close to the hotel. Don't forget to pick up your free Innsbruck Welcome Card from hotel reception. This gives you free use of public transport within the city area and beyond as well as other benefits for the length of your stay. I also recommend the VVT (local transport company) app for your phone to help you find your way around by public transport. Stayed 4 nights in September (luckily with excellent weather!).

We arrived by train..and walked from the station to our gem of a hotel!! The location was in a perfect spot to explore the lovely town of Innsbruck. The golden roof was steps away-yet our hotel was happily not on the main square. The hotel itself has lovely outdoor dining, a busy bar area and lovely restaurant. Our room #45 was extremely spacious and had a large and comfortable bathroom and lots of hanging and storage space. The breakfasts were some of the best we had on our trip. The lovely Monica managed the hotel and the breakfast areas with such efficiency…we were in awe of her energy and lively spirit!! Thanks again to the friendly and hardworking staff. ..our lovely room( with a balcony) and the amazing breakfasts.

Unexpectedly good. I am used to the monotonous light gold or gray decoration of chain hotels, and the decoration is simple. When I first entered this hotel, I was not used to the pink and blue everywhere. I was worried that the pleasing design would reduce the service quality. As a result, it turned out to be the most comfortable hotel in the 12-day business trip. The room was very clean, cleaned and changed towels every day. Water and capsule coffee were replenished every day. Shower gel, shampoo and body lotion were not bad, with natural plant fragrance. I booked it on the second day of my stay, and they also helped to coordinate the room without changing it, and gave me a city card that can be used for public transportation. The location is not far from the main railway station, the old city commercial street, and the inn river area in the north. It is very convenient. Sit in the small garden for a while, order food and drink, and the service is very thoughtful. I went through a lot of trouble for my own travel, and this trouble is worth it. I also want to praise Ctrip. This time I found that Ctrip’s overseas business is so extensive, and the time efficiency of hotels, air tickets, and trains is quite high. It’s just that renting a car is too expensive.