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Hotel location: right next to the promenade and church area; Hotel service: Still good, but some distance from other Park Hyatt; stayed for 5 nights, only used one breakfast, but there were 3 days in the bill; late check-in time Hotel room: more spacious; Hotel Health: Like Comprehensive evaluation: shopping preferred, I prefer Wenhua

The location of this hotel is superb, surrounded by famous shops. It is very convenient for shopping, as you can get back to the hotel and put down the commodities at anytime. It is a 10-minute walk from both Milan Cathedral and the Renaissance department store.

Italians have a bad attitude and temper, and I don't know where this confidence comes from. However, the waiters of the Milan Mandarin Hotel are still trained according to global standards, which still makes the occupants very comfortable. Can be said to be worth the price. But don't expect anything higher.

The breakfast is very rich and the dinner is also very good. It was Michelin-rated when Niko was here. Now the chef has gone to Bulgari Beijing. The restaurant is worth recommending and checking in z

The hotel is very new, the design is very elegant and artistic, and under the Feidaijifei banner, it provides branded face cream, eye cream and hand cream, which are very useful. But the service was average and not very good. The housekeeper didn't speak English well and didn't know what I wanted. It took a long time for them to get things. When I checked out, I found there was something wrong with the bill. The mini bar was not used but I was charged. Of course, after telling us it was useless, the hotel also canceled. I booked a car from the hotel for a little over 280 euros one way. When I set off, I asked the driver to pick up a friend who lived in a nearby hotel (it would be there in 3 minutes). The driver said yes, and the final bill was 130 euros more just to pick me up on the way. Friends, I am speechless. In the end, because the hotel didn't tell me in advance that it would charge 130 euros, I insisted and didn't charge it. In short, the bill was a bit messy, because when I checked out, I met a couple next to me who also complained about the bill. At that time, the manager said that there was no problem. The couple next to me mentioned that they would not have this problem if they stayed at Four Seasons. In this case, the manager said that he was from Four Seasons and kept insisting that he was right, but in the end it was proved that he was wrong. Anyway, I just feel that the service is not that good and does not match the style of the hotel.

The classic-style hotel is elegant and the rooms are not very comfortable, but they are quite comfortable. In particular, the choice of bed linen is better than that of a hotel of the same class! If you stay at this hotel, you must not miss the garden breakfast!

Splendid!!!!! I’m kinda wordless but just highly recommend this extraordinary hotel! It’s located at the center of Milan city center. 2 minutes walk to the central station. 15minites drive to the Milan cathedral and shopping district. Very good scenery at the restaurant patio on 7th floor. All the staff are too nice to believe. Greeting and smiling all the time, very attentive and helpful. I enjoyed the breakfast and macaroons every day! Issam and every staff from the reception is so helpful. Concierge and velvet parking are also fantastic! They helped me to mail the postcard, which surprised me. Although the hotel is pricy, I still strongly recommend and I personally ensure that I will be back in the near future. Love ya, excelsior hotel, and all people there!!!