22nd August 2021 On arrival at The Waverley Inn, we couldn’t get in to the car park due to it being chained, spoke to someone on the contact number and he explained why it was chained up, Rangers FC was playing locally and to keep fans and their cars out. He came close to the car and asked if we wanted in, well we have a room booked was my reply, he opened the gate and on appearance he was a scruffy man, I thought he was the odd job man, no, he was the owner, he remarked about the football, huffing and puffing and chanting on about the football, and whilst I was taking bags out of car, he asked us to more or less to hurry as he may, may have others to book in different places because he has at least another building to manage. The entrance was tatty, wood work rotten, gaffer tape on stairs, ceilings going up the stairs, paint and what looked like filler was flaky and had fallen off, the curtain rail was electrical taped up and the TV, most channels were not obtainable due to poor reception and picture became pixelated and un watchable. And then there’s the extraction fan, scabby crusty filth in the vent and on the fan in the bathroom. I was on the cusp of giving the owner what for, when switching on the TV, BBC 1 and 2, Scotland’s equivalent channels not available, cracking pixeled screen, many channels not available, however we found one or two, if no TV that evening it would have been a different story. There was a young man in the reception ironing sheets, and what looked like the dining area, well thankfully no food was available, cold, un inviting, and immediately by the reception and front entrance. The owner gave us the key to the room, he then went on to explain and make excuse’s he couldn’t get staff, hence no breakfast or evening meals, thankfully. I opened the door and at first and at a nano second the room looked clean, no, far from it, the cups were dirty, stains on the wall near radiator and on the wall where the bed heads are, the window sills filthy, inside the shower cubicle has mould and on sink, and the shower leaks, drips that much, the floor gets wet, cubicle doors need to be shut I went down stairs and I was instantly asked what’s up? I ask for extra milk as there were only 3 milk and 4 tea bags, no where near enough for two for the entire evening and morning, I asked for extra and was given 4, yep 4, he stated he didn’t have a lot of milk or tea bags and other guests may ask for extra. I was told there was a shop in a certain geographical direction with a hand signal. The young man came up to wash the cups, he looked worried and I also stated there was no spoons and there were only “4 sheets” of toilet roll, he then said he and his aunty are solely responsible for cleaning rooms in what I believe in a Polish accent and responsible for cleaning for what I believe two buildings. I did say I wont tell his boss, he then went down stair to get extra tea bags and milk, later that afternoon I went out to get some bits from
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