Explore Other Travelers Reviews of Akmola Hotels

Wyndham Garden Burabay
4.5/518 Reviews
Wow, definitely *not* worth the price! We paid for a room with a king-size bed, and we got a room with 2 (uncomfortable no less) twin beds pushed together. See photo below. Room service was substandard and overpriced. We ordered lattes in the morning, and they were small, made with poor quality coffee, and arrived lukewarm yet cost about $4.50 each. The customer service was also substandard, with only a couple of the front desk staff with whom we dealt being helpful and friendly (one woman named Violetta was wonderful), and the rest dismissive and more what I'd expect at a budget hotel. Eggs and potatoes for continental breakfast came out of the warmers lukewarm, and the coffee served for breakfast was quite bad. I would have been fine with most of this -- with the exception of the bed issue which seems practically akin to fraud given the difference in price the hotel charges for 2 twin beds versus a king -- if we'd paid $180 or so per night rather than the $230 per night we actually paid.
Rixos Borovoe
4.5/545 Reviews
The taxi took our group almost 3 hours from Astana city center to this very secluded hotel in Burabay National Park. The facilities are definitely world class and top notch. Security check was made for every car entering the compound. Next to the hotel was a ******. We arrived before 12 noon and none of the rooms are ready, although the hotel looked pretty empty. Not all staff could speak English well. We were pleasantly surprised that the bell boy had a better command of English than the front desk staff. Situated next to the lake, we enjoyed the bicycle ride around the vicinity. Bike rental was available for 1000KZT per hour at the Entertainment Center. Communication wasn't a problem as we had Google Translate (English - Russian). The staff was very nice and showed us the bike track where we could cycle around the lake. We had a great time. The hotel's adventure organizer, Mirana, helped us to arrange a private group tour around the Burabay area and gave us a trekking hike to one of the tallest point in the area where we had a bird's eye view of the lake. Food was good at the hotel. Breakfast was included and the spread was good. Hotel can help to arrange private transport back to Astana. It was a great experience for the group.
Discovery-Borovoe
4.6/50 Reviews
Park Hotel Kokshetau
4.2/56 Reviews

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.

Hotel Information for Tourists

Number of hotels15
Number of Reviews 77
Average Price(Weekday Night)US$217
Average Price(Weekend Night)US$235