Explore Guest Reviews of Hotels in Cambridgeshire

Ibis Cambridge Central Station
4.5/5135 Reviews
It is conveniently located two minutes from the train station. Living on the 5th floor is very quiet, no noise, nice experience.
The Fellows House Cambridge, Curio Collection by Hilton
4.3/557 Reviews
The room is clean and tidy when we checked in, they use white company shower products and also provide bedroom slippers which is great for hygiene. We did experience some poor customer service experience as we arrived around midnight and there’s no service staffs at the front desks and we had to knock on the glass door to seek attention. Then the reception staffs got confused with the room booking and assigned two same rooms to us. Then they asked us to insert card and pay again for the prepay hotel. I had to clarify and then also informed them about the breakfasts for next two days had been paid. On the next day they asked again and on our last day they still didn’t have our records about the breakfasts again and all the staffs did was to blame that it’s systems glitch. Even on our last day they still said there’s no records of breakfasts paid. Overall the room quality is pretty good, the cleaning of the room could be better as we still see hair on the bed after it was cleaned on the 2nd night. There’s also some issue with the bathroom door for one of our rooms, and the staffs fixed that timely. It’s mainly the front service staffs that were not very professional and seems like they haven’t been updating the systems records well or getting the systems fixed so that all these could be prevented.
Hilton Cambridge City Centre
4.3/5172 Reviews
Cambridge City Center
The location is excellent which is at the city centre. The Grand shopping arcade is next to the hotel. Very convenient to the travelers. The hotel is at the city centre which walk 10 minutes can reach most of the important sites. However, the hotel forget to arrange housekeeping for my two rooms for one night. When I come back to hotel after whole day visit, I was surprise by the untidy room. I tried to call house keeping but the line is busy. I go down to the concierge but they could not help. They just said to make sure housekeeping will be arranged tomorrow. I was so disappointed. Moreover, I have requested laundry services on two consecutive night. The concierge said that both laundry can return to me after two day in one go. After two days, I asked the hotel to give back my laundry. They can only give back one pack of laundry. After my repeated complaint, they finally find out my second pack of laundry bag. Their service is quite disappointing.
Travelodge Cambridge Orchard Park
4.2/547 Reviews
Travelodge wouldn’t have been a bad memory except for TRIP that made it a horrible one for me , I definitely sure this would be my last dealing with them. Here is my ordeal with Travelodge and TRIP.com, on arriving the hotel I discovered the hotel has no air conditioning and it was terribly hot in London, I immediately notified the hotel of my intention to check out which they agreed to and are willing to give me a refund , unfortunately the TRIP customer service kept going round and round with the situation inorder for them to make me finish my stay at the hotel even with the fact that I complained it wasn’t comfortable, to be honest the hotel did their best to ensure I get my refund but trip messed everything up, there was practically nothing they didn’t do to make sure I didn’t check out even when someone from the hotel spoke with them about their willingness to give me a refund this is the hotel Ass. Manager ( Mrs Gosia) . I had a very terrible experience with trip and it is definitely going to be my last . I couldn’t sleep most of the night because of the terrible heat at night thanks to trip. 😞
Holiday Inn Express Cambridge
4.1/5106 Reviews
The location is quite far from the city centre and it is difficult to find a car park. The overall environment and breakfast are excellent, and the staff is very friendly. The room is quite big, everything you need is there.
Holiday Inn Cambridge
4.3/5134 Reviews
There are seven Holiday Inn hotels in Cambridge, and to be clear with the Uber driver, the breakfast is very rich, and the older female receptionist at the front desk is very friendly. There was a lottery event and we didn't win a few times, but she added to help us win. The air is very good in the morning
Travelodge Cambridge Newmarket Road
3.8/568 Reviews
Starting with their location, its quite far from Cambridge Station. From Cambridge Station to hotel: by walk is around 22 mins, by bus is 19-22 mins (£2.80 Adult). From Cambridge City Centre to hotel: by walk is around 27 mins, by bus is 15-19 mins (£1.50 Adult - Elizabeth Way Stop, £1.80 Adult - Newmarket Road stop) Their sevices are ok, friendly and respectful. But no smile, as in poker face. Cleanliness is on point. Absolutely clean and spotless. Very comfortable. As for amenities, they provide all-in-one wash which is bodywash + shampoo in one container fixed firmly on the wall. No bar soap.
Novotel Cambridge North
4.6/563 Reviews
New, modern and bright hotel. It is next to the train station so easy access to the station or its car park. The downside is there is no shop or restaurant nearby but I guess it will take time for the commercials to grow. Plus side, there is a pool free to use.
Cambridge Belfry Hotel & Spa
3.7/5102 Reviews
This is my second stay at the Cambridge Belfry and I am here for 3 nights. I was apprehensive about returning, given the nature of the reviews but I have to say - they do seem harsh! And I consider myself hard to please. On arrival I was informed that a generator had broken and thus my original, booked room was unavailable. The hotel went above and beyond, and have allocated me a penthouse suite. This is something I would never be able to afford normally and it’s just lovely. So thank you 🙏🏻 I was disappointed to see the pool/sauna/steam was unavailable for use on the 7th. I’m hopeful this is a one evening thing as it’s one of the main reasons I booked the hotel, but it seems they are doing maintenance that has been highlighted as an issue so you can’t have it both ways! Special thanks to the receptionist who dealt with my silly questions over the water in the mini fridge (you’ll know who you are!) and the waitress who took my room service order without laughing at me apologising for not coming to the restaurant. Both lovely. Some of the staff I’ve found are just plain miserable, which is a shame. Especially on reception. Only criticism. No orange juice for breakfast, and I do like a glass of orange juice in the morning. And the posh Nespresso machine in the room, I know it’s not exactly a problem to have but you’ve got to put some instructions with it. Have given up with the thing! I’ll be a returning guest. K Butler
Delta Hotels Peterborough
4.3/567 Reviews
We would never stay here again the staff were so rude there was a lady manager the was so so rude. Also there was a constant beeping noise out side our room. And about 2am in the morning whilst we were sleeping someone from reception called the room phone and said that the smoke alarm in our room was going off due to someone smoking in the room. Both me and my partner are non smokers so it clearly wasn’t use. Worst hotel experience ever.

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Local Travel Info

Number of hotels87
Number of Reviews 3,987
Average Price(Weekday Night)US$210
Average Price(Weekend Night)US$220